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Communications Director

City of Appleton Wisconsin, Appleton, WI, United States


Job Requirements

Essential Job Functions Develops and systematically updates an overall integrated communications strategy to support the City's strategic plan. Creates and maintains communication programs and initiatives to ensure public and internal awareness and understanding of key City initiatives and current projects. Proactively identifies opportunities to leverage a range of outreach tools and technology to connect with residents and enable interdepartmental collaboration. Manages City's social media presence, including engaging with customers both proactively and responsively as necessary. Develops effective working relationships with key stakeholders, elected officials, community groups, media contacts, and City departments. Assists with responses to requests and questions from elected officials, media, and community members. Collaborates with the Information Technology Department to develop and maintain the City's website. Coordinates citywide external communications and ensures message clarity and consistency. Manages media relations for the Office of the Mayor and other City departments as appropriate, including writing and editing press releases. Develops content and drafts for print materials, correspondence, reports, and advertising for all audiences. May serve as spokesperson to media and external audiences. Develops and maintains metrics for measuring the effectiveness of organizational communication initiatives. Establishes and maintains an organizational style guide. Maintains and manages the Main News Alert section of the City of Appleton Intranet. Maintains regular punctual and predictable attendance, works extra hours as required.

Other Job Functions

When required, selects and oversees work with consultants and agencies on communications initiatives. Participates in communications policy development as appropriate. Pursues national and local media opportunities that may benefit the City of Appleton. Assists with citywide crisis and emergency communications. Assists management and administrative staff in drafting, editing, and producing correspondence, reports, etc. Learn more: https://simplebooklet.com/communicationsdirectoroffice Other Experience and Qualifications

Qualification: Bachelor's degree in Communications, Public Relations, or related field, five to seven years communications, public relations, or community relations experience, or equivalent combination of experience and training which provides the following knowledge, abilities, and skills: Superior communication skills, including listening, speaking, and written word. Knowledge of and, preferably, experience with developing and managing websites. Ability to develop and maintain effective and positive working relationships with external and internal constituents, including citizens and visitors, elected officials, and City employees. Knowledge of principles and techniques of public, media, and community relations. Demonstrated ability to think strategically and implement solutions. Knowledge of governmental policies, processes, and procedures a plus. Ability to communicate effectively, in oral and written form, to a variety of audiences. Superior presentation skills. Ability to work effectively, meet deadlines, and manage projects independently. Excellent people skills and an upbeat enthusiastic attitude. Strong organizational skills and keen attention to detail. Ability to speak and read Spanish or Hmong a plus. Application Instructions

Apply Online: https://www.governmentjobs.com/careers/appletonwi

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