Director of Communications
Broward Tax, Fort Lauderdale, FL, United States
The Office of Abbey Ajayi, Broward County Tax Collector, plays a vital role in supporting public services and fostering community growth. Responsible for essential services such as collecting property taxes, local business taxes, tangible property taxes, auto tag renewals, and issuing fishing and hunting licenses, the office is committed to serving the community with integrity, efficiency, and transparency. Guided by a mission to uphold fairness, the team strengthens public resources and contributes to a prosperous future for all through efficient and transparent tax collection in Broward County. The office is dedicated to maintaining community trust and promoting opportunities for all residents.
Essential Job Functions
The Director of Communications will oversee and implement effective communication strategies to enhance the organization's visibility and public relations. Responsibilities include drafting press releases, managing media relations, developing strategic communication approaches, and serving as the primary spokesperson for the office. The Director will also build and maintain relationships with the media and key stakeholders, ensuring a consistent and positive representation of the Tax Collector’s mission and initiatives. Additional Responsibilities
Develop and execute a comprehensive communications strategy that reflects the priorities of an elected official, balancing public service education, transparency, and reputational stewardship. Act as strategic advisor to the Tax Collector on messaging related to policy changes, tax season milestones, legislative updates, service disruptions, and crisis communications. Oversee proactive public education campaigns to help residents understand tax processes, deadlines, payment options, and new digital services. Lead digital communications efforts, including social media, website content, email campaigns, and community outreach materials, ensuring accessibility and plain-language standards. Manage communications related to high-visibility events, community engagements, press conferences, and public appearances. Ensure all external communications comply with public records laws, accessibility standards, and ethical guidelines governing elected offices. Monitor media coverage and public sentiment; provide rapid response strategies for misinformation, constituent concerns, or emerging issues. Collaborate with internal departments to translate operational changes into clear, citizen-focused messaging. Oversee vendors, creative partners, and communication budgets as applicable. Requirements
Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, or a related field is required; a Master's degree is a required plus. Prior experience in governmental or public sector communications is highly desirable. Strong expertise in writing press releases and experience in creating impactful written communications. Proficiency in strategic communications and developing comprehensive communication plans to align with organizational goals. Proven ability in media relations and maintaining positive and effective relationships with media outlets. Solid background in public relations and experience managing public-facing campaigns or initiatives. Exceptional verbal and written communication skills, with the ability to represent the organization effectively to external and internal stakeholders. Strong leadership abilities and collaborative approach to work as part of a high-performing team.
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The Director of Communications will oversee and implement effective communication strategies to enhance the organization's visibility and public relations. Responsibilities include drafting press releases, managing media relations, developing strategic communication approaches, and serving as the primary spokesperson for the office. The Director will also build and maintain relationships with the media and key stakeholders, ensuring a consistent and positive representation of the Tax Collector’s mission and initiatives. Additional Responsibilities
Develop and execute a comprehensive communications strategy that reflects the priorities of an elected official, balancing public service education, transparency, and reputational stewardship. Act as strategic advisor to the Tax Collector on messaging related to policy changes, tax season milestones, legislative updates, service disruptions, and crisis communications. Oversee proactive public education campaigns to help residents understand tax processes, deadlines, payment options, and new digital services. Lead digital communications efforts, including social media, website content, email campaigns, and community outreach materials, ensuring accessibility and plain-language standards. Manage communications related to high-visibility events, community engagements, press conferences, and public appearances. Ensure all external communications comply with public records laws, accessibility standards, and ethical guidelines governing elected offices. Monitor media coverage and public sentiment; provide rapid response strategies for misinformation, constituent concerns, or emerging issues. Collaborate with internal departments to translate operational changes into clear, citizen-focused messaging. Oversee vendors, creative partners, and communication budgets as applicable. Requirements
Qualifications
Bachelor’s degree in Communications, Public Relations, Journalism, or a related field is required; a Master's degree is a required plus. Prior experience in governmental or public sector communications is highly desirable. Strong expertise in writing press releases and experience in creating impactful written communications. Proficiency in strategic communications and developing comprehensive communication plans to align with organizational goals. Proven ability in media relations and maintaining positive and effective relationships with media outlets. Solid background in public relations and experience managing public-facing campaigns or initiatives. Exceptional verbal and written communication skills, with the ability to represent the organization effectively to external and internal stakeholders. Strong leadership abilities and collaborative approach to work as part of a high-performing team.
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