Meta Lab Store Director
BDS Connected Solutions, LLC., West Hollywood, CA, United States
At a Glance
Lead the Future of Retail Innovation at Meta Lab’s Flagship Location. Step into a flagship leadership role where innovation meets world‑class retail. As the Store Director of the Meta Lab Melrose Avenue Flagship, you will lead one of Meta’s most visible and influential teams, guiding customers through the future of Smart Wearables and Meta Quest mixed‑reality technology. You’ll set the standard for excellence on Melrose Avenue—shaping premium experiences, elevating service, and inspiring a high‑performing team in one of the most groundbreaking retail environments.
In this role, you’ll lead with presence, clarity, and vision—coaching in real time, building strong leaders, and creating a culture where excellence is the norm. You’ll ensure the flagship runs with precision behind the scenes and with energy on the floor, all while developing the next generation of Meta retail talent. This is your opportunity to influence the future of experiential retail and serve as the steward of culture, performance, and brand distinction for Meta’s premier location.
Minimum Pay: USD $95,000.00/Yr.
Maximum Pay: USD $125,000.00/Yr.
Additional Compensation: Bonus opportunities
What We Offer
Biweekly pay
Health and wellness benefits plans
Paid time off and holidays
401(k) with employer matching
Paid training
Employee discounts
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employees
What You’ll Do
Drive a high-performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration
Deliver world‑class, hands‑on demos of the Meta Quest Collection and Meta Ray‑Ban Display, featuring the latest innovations, highlighting Ray‑Ban Meta Gen 2, Oakley Meta Vanguard and Oakley Meta HSTN
Own the flagship’s operational success while influencing broader retail strategies for future Meta Lab locations
Serve as the ultimate subject matter expert for Meta’s ecosystem, modeling behaviors that elevate the brand and customer trust
Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next‑generation retail experiences
Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management
Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment
Cultivate strong client relationships and champion scalable solutions for multi‑location growth
Coach and develop leaders within your team, ensuring a pipeline of talent for Meta’s retail future
What You’ll Bring Experience and Education
5+ years of senior retail store leadership experience with proven success in building and scaling high‑performing teams
Expertise in delivering premium customer experiences in a fast‑paced, tech‑driven environment
Strategic thinker with strong business acumen, operational excellence, and a passion for innovation
Exceptional communication and coaching skills that inspire and motivate
Ability to thrive in ambiguity and lead through change with confidence and creativity
Skills and Attributes
Extremely strong interpersonal communication, soft skills, written, verbal, and on camera
Performance Management and conflict resolution skills
Ability to build and foster business relationships at multiple levels and independently
Ability to show patience and tact and remain calm under pressure
High level of initiative and self‑motivation with a continued drive to learn
Strong time management and organizational skills
Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making
Flexible availability with the ability to be on‑call as needed
Physical Requirements
Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
Frequently lift and carry up to 25 lbs
Occasionally lift and carry up to 50 lbs
Continuous hand/eye coordination and fine manipulation
Important Information Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at‑will employer.
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In this role, you’ll lead with presence, clarity, and vision—coaching in real time, building strong leaders, and creating a culture where excellence is the norm. You’ll ensure the flagship runs with precision behind the scenes and with energy on the floor, all while developing the next generation of Meta retail talent. This is your opportunity to influence the future of experiential retail and serve as the steward of culture, performance, and brand distinction for Meta’s premier location.
Minimum Pay: USD $95,000.00/Yr.
Maximum Pay: USD $125,000.00/Yr.
Additional Compensation: Bonus opportunities
What We Offer
Biweekly pay
Health and wellness benefits plans
Paid time off and holidays
401(k) with employer matching
Paid training
Employee discounts
Referral bonus
Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
Opportunity to work with a growing company that actively rewards and promotes its employees
What You’ll Do
Drive a high-performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration
Deliver world‑class, hands‑on demos of the Meta Quest Collection and Meta Ray‑Ban Display, featuring the latest innovations, highlighting Ray‑Ban Meta Gen 2, Oakley Meta Vanguard and Oakley Meta HSTN
Own the flagship’s operational success while influencing broader retail strategies for future Meta Lab locations
Serve as the ultimate subject matter expert for Meta’s ecosystem, modeling behaviors that elevate the brand and customer trust
Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next‑generation retail experiences
Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management
Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment
Cultivate strong client relationships and champion scalable solutions for multi‑location growth
Coach and develop leaders within your team, ensuring a pipeline of talent for Meta’s retail future
What You’ll Bring Experience and Education
5+ years of senior retail store leadership experience with proven success in building and scaling high‑performing teams
Expertise in delivering premium customer experiences in a fast‑paced, tech‑driven environment
Strategic thinker with strong business acumen, operational excellence, and a passion for innovation
Exceptional communication and coaching skills that inspire and motivate
Ability to thrive in ambiguity and lead through change with confidence and creativity
Skills and Attributes
Extremely strong interpersonal communication, soft skills, written, verbal, and on camera
Performance Management and conflict resolution skills
Ability to build and foster business relationships at multiple levels and independently
Ability to show patience and tact and remain calm under pressure
High level of initiative and self‑motivation with a continued drive to learn
Strong time management and organizational skills
Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making
Flexible availability with the ability to be on‑call as needed
Physical Requirements
Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
Frequently lift and carry up to 25 lbs
Occasionally lift and carry up to 50 lbs
Continuous hand/eye coordination and fine manipulation
Important Information Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at‑will employer.
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