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Assistant Director of Banquets

Montage Hotels & Resorts, Bluffton, SC, United States


Overview Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered. Please click here to apply internally. At Montage, It’s All Because of YOU!

Assistant Director of Banquets

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Palmetto Bluff, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility — join us.

Your Leadership

Assist with overseeing the daily operation of the Banquet department, including recruiting, scheduling, staffing, train, and supervision of all staff

Act as a liaison for the hotel and serving as the point of contact for clients during their event

Execute banquet and meeting functions as directed according to BEO’s (Banquet Event Order), function timeliness and group resumes

Assist with developing and maintaining all policies, training manuals, procedures, and quality standards within the department

Organize and conduct daily pre-shifts; that includes storage space and inventory management

Assist with managing, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services

Assist with providing daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest

Work with all other departments to execute client events and meetings

Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events

Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards

Conduct regular inspections of equipment, and amenities to ensure cleanliness, safety, and functionality

Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels

Ensure the department abides by all safety and sanitation policies

Perform additional duties as assigned that may be outside the scope of duties, based on business needs

About You

You are passionate about banquets operations

You are exceptional in leading a team

You have the ability to work independently or as part of a team

You have the ability to prioritize and organize work assignments, multi-task

You are passionate about providing exceptional service and creating memorable moments

You are open to learning, developing, and growing both yourself, personally, and helping others do the same

You are trustworthy and have integrity

Must Haves

Prior Banquet supervisory or management experience

Excellent verbal and written communication skills

Proven success in customer service and guest recovery

Ability to supervise subordinate staff, including, but not limited to, assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary

Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines

Microsoft Office products; Word, Excel, PowerPoint, and Outlook

Embrace Technology – continually learn, adapt, and master new operating system

Knowledge of food and alcoholic beverages

Ability to work a flexible schedule including weekends and holidays

Luxury hotel experience, a plus

You will Enjoy

DTO (Discretionary Time Off)

Healthcare benefits

Health Savings Account and Flexible Spending Accounts

401[k] retirement plan with company matching, fully vested, and loan option

Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees

Daily Pay Incentive Opportunity

Fertility & Family Forming Assistance

Parental leave pay differential

Pet Insurance

Hotel discounts

Free meals

Fitness & wellness discounts

LinkedIn Learning membership

Hearts of Montage community engagement

Associate’s events throughout the year

Physical Requirements

Grasping, holding, sitting, walking, repetitive motions, bending over

Ability to stand and exercise mobility for extended periods of time during your scheduled shift

Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi-regular basis

At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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