Digital & IT Senior Analyst - FSC
Parker Hannifin Corporation, Lansing, MI, United States
Position Summary
The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Responsibilities
Requirements Gathering: Interviewing stakeholders to document what a business needs to solve a specific problem
Process Modeling: Mapping out current \"as-is\" workflows to identify bottlenecks and designing improved \"to-be\" processes
Data Analysis: Interpreting complex data sets to spot trends, risks, and opportunities for cost savings or revenue growth
Stakeholder Communication: Acting as the \"translator\" between non-technical business leaders and technical teams (like IT or developers) to ensure everyone is aligned
Solution Validation: Testing and monitoring new systems or processes to ensure they meet the originally defined requirements and objectives
Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed
Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure
Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate
Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
Manages own priorities and provides direction, guidance and mentoring to team members
Delivers multiple solutions while managing conflicting priorities and resources
Conducts knowledge transfer and/or cross training with team members
Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions
Ability to travel as needed
Available to provide after-hours technical support as needed
Discipline and Services
Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications
Bachelor's degree in computer science, information systems, or related area (Or international equivalent)
4+ years related IT experience
Analytical/Critical Thinking: Dissecting complex issues and formulating logical, data-backed solutions
Technical Proficiency: Depending on the role, this includes SQL, data visualization tools (Excel, Power BI), and process modeling software
Soft Skills: Strong negotiation, active listening, and the ability to explain technical concepts to business audiences
Project Management: Organizing timelines, managing scope, and keeping projects on track. (Agile, DevOps) Excellent written and verbal communication and collaboration skills
Strong interpersonal skills, relates well with all levels of the organization
Demonstrated leadership aptitude, learning agility, and adaptability
Demonstrated ability to lead teams and manage projects effectively
Closing Statement
The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position. Parker Hannifin
Parker Hannifin Equal Employment Opportunity
Parker is an Equal Opportunity and Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (Minority / Female / Disability / Veteran / VEVRAA Federal Contractor) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
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The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations. Responsibilities
Requirements Gathering: Interviewing stakeholders to document what a business needs to solve a specific problem
Process Modeling: Mapping out current \"as-is\" workflows to identify bottlenecks and designing improved \"to-be\" processes
Data Analysis: Interpreting complex data sets to spot trends, risks, and opportunities for cost savings or revenue growth
Stakeholder Communication: Acting as the \"translator\" between non-technical business leaders and technical teams (like IT or developers) to ensure everyone is aligned
Solution Validation: Testing and monitoring new systems or processes to ensure they meet the originally defined requirements and objectives
Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed
Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure
Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate
Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
Manages own priorities and provides direction, guidance and mentoring to team members
Delivers multiple solutions while managing conflicting priorities and resources
Conducts knowledge transfer and/or cross training with team members
Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions
Ability to travel as needed
Available to provide after-hours technical support as needed
Discipline and Services
Application Programming Software Support Database Administration PC Support LAN/WAN Support Help Desk Engineering Systems IT Security Business Systems (MSS, JDE, SAP or similar) Qualifications
Bachelor's degree in computer science, information systems, or related area (Or international equivalent)
4+ years related IT experience
Analytical/Critical Thinking: Dissecting complex issues and formulating logical, data-backed solutions
Technical Proficiency: Depending on the role, this includes SQL, data visualization tools (Excel, Power BI), and process modeling software
Soft Skills: Strong negotiation, active listening, and the ability to explain technical concepts to business audiences
Project Management: Organizing timelines, managing scope, and keeping projects on track. (Agile, DevOps) Excellent written and verbal communication and collaboration skills
Strong interpersonal skills, relates well with all levels of the organization
Demonstrated leadership aptitude, learning agility, and adaptability
Demonstrated ability to lead teams and manage projects effectively
Closing Statement
The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position. Parker Hannifin
Parker Hannifin Equal Employment Opportunity
Parker is an Equal Opportunity and Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations. (Minority / Female / Disability / Veteran / VEVRAA Federal Contractor) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission
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