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Product Analyst

Cypress HCM, Atlanta, GA, United States


Responsibilities

Support customer and market research and competitor benchmarking to understand customer needs and product feasibility

Develop technological solutions to improve product and services

Support development of the business plan e.g., target market analysis, product growth plan

Support pricing strategy development by conducting data collection and analysis

Document epics and write user stories

Support development and management of the product roadmap

Maintain prioritization of the product backlog

Collect and analyze customer feedback

Perform data collection and analysis to understand progress against KPIs

Support Product Management as a liaison with Product Development Team to guide the PD team and ensure business needs are being conveyed and met e.g., clarify and elaborate stories as needed with developers, provide feedback on WIP and completed user stories

Requirements Basic

Knowledge of agile methodology

Experience creating user stories and documenting epics

Experience in performing analytical work

Knowledge and use of behavioral analysis tools to understand user experience across different landscapes

Experienced in analyzing data sets, creating flow diagrams, preparing high level summaries and workflows

Experienced in quality assurance and usability testing

Ability to conduct cost/benefit analyses

Preferred

Bachelor's degree in Business or Finance

3+ years of Product Analyst or Business Analyst experience (Fintech / Payments / Banking OR SaaS platforms with transaction workflows)

Ability to work through Ambiguity

Team Development and Motivation

Product Lifecycle Management

Customer Centricity

Digital IQ and Technology Transistor

Analytical Judgement

Accountability and Initiative

Results Driven

Experience collaborating with UX design

Experience managing vendor relationshipsExperience managing internal and external integration partners

Good communication and collaboration skills

Intuitive problem solving, ability to troubleshoot errors and issues

Strong written and verbal communications skills

Business case development and strong presentation skills

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