Senior Manager Capital Markets
LOOP, Atlanta, GA, United States
My client is seeking an experienced Capital Markets Senior Manager / Director to lead a high-performing team responsible for the booking and servicing of complex syndicated and participation loans within Wholesale Loan Operations. This role sits at the center of loan execution and servicing, ensuring accuracy, compliance, and operational excellence in a high-volume, fast-paced environment.
This individual will partner closely with Wholesale Bankers, finance, accounting, and senior leadership to oversee the full lifecycle of specialized lending transactions—from closing and system setup to ongoing servicing and reporting. In addition to managing day-to-day operations, this role plays a critical part in risk management, regulatory compliance, and process improvement across the organization.
This is an excellent opportunity for a proven leader with deep experience in loan operations, syndicated lending, and team management who thrives in a detail-oriented, high-accountability environment.
What You’ll Do
Lead and manage a team of Loan Operations professionals, including managers and team leads, ensuring accuracy, efficiency, and adherence to established procedures
Oversee the end-to-end processing, closing, and booking of syndicated and participation loans, ensuring transactions are completed without errors or exceptions
Serve as a key liaison between Wholesale Bankers, borrowers, participant banks, and external stakeholders, including participation in internal and market calls
Interpret complex loan documentation and ensure accurate system setup across loan servicing platforms
Review loan agreements, funding calculations, amendments, and waivers to ensure proper alignment with approvals and system data
Ensure all daily funding, payment activity, and cash transactions are processed accurately and reconciled in a timely manner
Monitor loan operations activity, service levels, and key risk indicators; identify and resolve operational issues or discrepancies
Coordinate closely with agent banks and internal stakeholders to resolve post-closing issues and ensure proper servicing of loans
Develop, document, and implement policies and procedures for specialized lending operations
Drive process improvements to enhance efficiency, scalability, and cost-effectiveness across loan operations workflows
Support reporting requirements by extracting and analyzing data for daily, monthly, quarterly, and ad hoc reporting
Identify training needs and support development initiatives to strengthen team capabilities and performance
Risk & Compliance Responsibilities
Serve as a subject matter expert on regulatory and compliance matters, including Sarbanes‑Oxley (SOX) requirements
Act as a liaison with internal and external auditors, regulatory agencies, and examiners
Monitor compliance with internal policies and regulatory standards across Wholesale Banking functions
Identify and elevate risks related to loan performance, including past due principal, interest, and fees
Participate in risk assessments, track key risk indicators (KRIs), and ensure timely reporting of issues and control gaps
Support audits and examinations by maintaining accurate documentation and responding to inquiries
What We’re Looking For
Strong experience in loan operations, syndicated lending, or wholesale banking environments
Proven leadership experience managing teams in a high-volume, deadline-driven setting
Deep understanding of complex loan documentation, servicing, and system setup
Experience working with loan servicing platforms and banking systems
Strong knowledge of regulatory requirements, compliance standards, and risk management practices
Exceptional attention to detail with a track record of accuracy and operational excellence
Ability to manage multiple priorities and operate effectively in a fast-paced, high-pressure environment
Strong communication and collaboration skills, with the ability to partner across business units
Experience driving process improvements and enhancing operational efficiency
Leadership mindset with a focus on team development, training, and performance management
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This individual will partner closely with Wholesale Bankers, finance, accounting, and senior leadership to oversee the full lifecycle of specialized lending transactions—from closing and system setup to ongoing servicing and reporting. In addition to managing day-to-day operations, this role plays a critical part in risk management, regulatory compliance, and process improvement across the organization.
This is an excellent opportunity for a proven leader with deep experience in loan operations, syndicated lending, and team management who thrives in a detail-oriented, high-accountability environment.
What You’ll Do
Lead and manage a team of Loan Operations professionals, including managers and team leads, ensuring accuracy, efficiency, and adherence to established procedures
Oversee the end-to-end processing, closing, and booking of syndicated and participation loans, ensuring transactions are completed without errors or exceptions
Serve as a key liaison between Wholesale Bankers, borrowers, participant banks, and external stakeholders, including participation in internal and market calls
Interpret complex loan documentation and ensure accurate system setup across loan servicing platforms
Review loan agreements, funding calculations, amendments, and waivers to ensure proper alignment with approvals and system data
Ensure all daily funding, payment activity, and cash transactions are processed accurately and reconciled in a timely manner
Monitor loan operations activity, service levels, and key risk indicators; identify and resolve operational issues or discrepancies
Coordinate closely with agent banks and internal stakeholders to resolve post-closing issues and ensure proper servicing of loans
Develop, document, and implement policies and procedures for specialized lending operations
Drive process improvements to enhance efficiency, scalability, and cost-effectiveness across loan operations workflows
Support reporting requirements by extracting and analyzing data for daily, monthly, quarterly, and ad hoc reporting
Identify training needs and support development initiatives to strengthen team capabilities and performance
Risk & Compliance Responsibilities
Serve as a subject matter expert on regulatory and compliance matters, including Sarbanes‑Oxley (SOX) requirements
Act as a liaison with internal and external auditors, regulatory agencies, and examiners
Monitor compliance with internal policies and regulatory standards across Wholesale Banking functions
Identify and elevate risks related to loan performance, including past due principal, interest, and fees
Participate in risk assessments, track key risk indicators (KRIs), and ensure timely reporting of issues and control gaps
Support audits and examinations by maintaining accurate documentation and responding to inquiries
What We’re Looking For
Strong experience in loan operations, syndicated lending, or wholesale banking environments
Proven leadership experience managing teams in a high-volume, deadline-driven setting
Deep understanding of complex loan documentation, servicing, and system setup
Experience working with loan servicing platforms and banking systems
Strong knowledge of regulatory requirements, compliance standards, and risk management practices
Exceptional attention to detail with a track record of accuracy and operational excellence
Ability to manage multiple priorities and operate effectively in a fast-paced, high-pressure environment
Strong communication and collaboration skills, with the ability to partner across business units
Experience driving process improvements and enhancing operational efficiency
Leadership mindset with a focus on team development, training, and performance management
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