Director of Guest Services: Global Cruise Experience

A leading cruise company is seeking a Director of Guest Services to manage operational strategy and delivery across shipboard and shoreside teams. This role includes overseeing guest interactions and ensuring service excellence. Candidates should have a Master’s Degree and substantial experience in hospitality management, along with strong analytical and problem-solving skills. The position requires overseeing a multi-disciplinary team and ensuring consistent service delivery across all operations. Significant travel is expected for this position. #J-18808-Ljbffr