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Assistant Director of Financial Aid

Corestaff Services, Bowie, MD, United States


Position Overview We are partnering with a well-established higher education institution to identify an experienced professional to support financial aid systems and operations during a critical period. This is a

3-month engagement with the possibility of extension , offering an excellent opportunity to make an immediate impact.

Overview This role is responsible for overseeing the

performance, accuracy, and functionality of financial aid systems , ensuring seamless awarding and disbursement of funds. You will collaborate with internal teams and external partners to maintain system integrity, resolve issues, and enhance operational efficiency.

Key Responsibilities

Manage daily operations of financial aid awarding and disbursement systems

Monitor automated processes, job streams, and system workflows

Validate system setup to ensure accurate aid packaging and delivery

Lead ongoing reconciliation efforts to ensure timely and accurate disbursement

Act as the primary point of contact for system updates, patches, and enhancements

Partner with IT teams and external vendors to troubleshoot and resolve system issues

Supervise and guide operations staff

Proactively identify and resolve system or process challenges

Support Satisfactory Academic Progress (SAP) processing and compliance

Qualifications

Minimum of 2+ years of experience in a college or university financial aid environment

Experience with systems such as

PeopleSoft Campus Solutions , COD, or similar platforms

Strong understanding of financial aid lifecycle processes (award through disbursement)

Ability to interpret technical documentation and translate business needs into system solutions

Strong analytical and troubleshooting skills

Ability to manage multiple priorities in a fast-paced environment

Excellent communication, organization, and stakeholder management skills

What We’re Looking For

A proactive, solutions-driven professional

Strong balance of

technical systems expertise and operational leadership

Ability to collaborate effectively across departments and with external partners

Detail-oriented with a strong focus on accuracy and compliance

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