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Director

ITG Communications, LLC, Raleigh, NC, United States


Job Description Purpose: The Director of Operations – Construction is responsible for managing the day-to-day field and project operations across assigned regions. This leadership role ensures construction projects are completed on time, within scope and budget, and in accordance with quality and safety standards. The Director supports strategic execution by overseeing project teams, subcontractors, and regional operations while driving consistency, efficiency, and accountability throughout the construction division.

Key Responsibilities

Direct and oversee construction activities across assigned projects and regions

Manage project managers, superintendents, field teams, and subcontractors

Monitor daily project progress, resource allocation, cost control, and schedule adherence

Enforce site safety, environmental compliance, and quality assurance protocols

Collaborate with executive leadership to align operational objectives with company goals

Support bid preparation, labor forecasting, and subcontractor onboarding

Conduct site visits, job audits, and performance reviews for staff and contractors

Resolve operational challenges and elevate critical project risks as needed

Maintain consistent communication with clients and internal stakeholders

Drive continuous improvement and the adoption of standardized processes and tools

Key Measures / Key Performance Indicators

On-time project delivery rate across managed territories

Field productivity and resource utilization metrics

Safety compliance and incident reduction

Budget variance and cost control effectiveness

Team development, training, and retention outcomes

Requirements Education:

Bachelor’s degree in Construction Management, Engineering, or related field preferred.

Experience:

Minimum 7 years of progressive experience in construction operations, with 3+ in a leadership role.

Proven ability to manage multi-site construction activities and diverse project scopes

Strong knowledge of field construction processes, scheduling, and cost control

Excellent leadership, organizational, and communication skills

Exposure

Internal: Collaborates with field leadership, project teams, scheduling, and finance

External: Interfaces with subcontractors, clients, municipalities, and regulatory bodies

Routine travel to project sites and regional offices required

Factors critical to success at ITG Communications for this position

Operational Excellence: Delivers consistent, quality outcomes across all assigned construction sites

Field Leadership: Supports and empowers teams while maintaining accountability and safety

Execution-Driven: Adapts quickly to evolving project needs and drives resolution of obstacles

Physical Requirements

Ability to walk construction sites and climb ladders or access tight spaces when necessary

Ability to lift up to 50 lbs occasionally for site inspections or travel gear

Visual and auditory acuity for reviewing plans, reports, and conducting meetings

Must maintain valid driver’s license and ability to travel frequently

Additional Comments ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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