IT Asset Specialist (Dallas, TX) - Austin Industries
Austin Industries, Dallas, TX, United States
Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies. With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.
Austin Industries has an outstanding opportunity for an IT Asset Specialist at our corporate headquarters in Uptown Dallas, Texas. The IT Asset Solutions Specialist is a member of the Asset Solutions team and will be responsible for overseeing jobsite IT operations, help desk services, IT procurement and computer applications. This role will help define a comprehensive strategy to deliver all aspects of IT services to our employee-owners with security being the foundational component of all solutions.
Responsibilities IT Procurement & Logistics
Purchase and manage hardware, software, and IT services in accordance with company standards and budgeting guidelines
Assign and allocate computers and peripherals for: New hires, Employee Owner (EO) upgrades, PC giveaways and special programs
Monitor inventory levels and proactively order stock items such as: Computers, Monitors, Docking Stations, Power Supplies, Laptop Bags and Accessories.
Research, evaluate, and recommend new and alternative technology products to improve performance, reliability, and cost efficiency
Package, ship, and coordinate delivery of equipment to job sites and operational groups
Process invoices, Emburse charges, and purchase documentation
Determine appropriate cost allocations, track purchases, and maintain records to support accounting and audit processes
Asset Management & Lifecycle Oversight
Coordinate asset support across all Austin Industries entities including: ABR, ACLP, ACS, INDL and Jobsites
Maintain accurate asset records using asset management and reporting tools
Receive and log new equipment into the ticketing and asset management systems
Manage the full asset lifecycle, including: Deployment, Monitoring, Reclamation, Repair, Disposal
Oversee asset reclamation for: Employee Owner separations, Hardware upgrades, Loaner devices
Manage equipment disposal, ensuring data security, environmental compliance, and proper documentation
Place and manage Dell warranty service calls (Depot Repair) on covered devices
Communication, Support & Vendor Relations
Communicate with Employee Owners to ensure smooth purchasing, renewals, and equipment transitions
Monthly reports for business and tax department
Provide timely updates and clear guidance regarding asset availability and order status
Build and maintain effective relationships with vendors, suppliers, and service providers
Coordinate with onsite and virtual vendors for procurement, repairs, and lifecycle services
Deliver high-quality customer service while balancing cost controls and operational efficiency
Additional duties as assigned
Qualifications
A bachelor's degree in computer technology, information systems, or related field preferred
5 – 8 years of experience in IT asset management, procurement, or a related technical role
Strong working knowledge of IT asset management best practices, ticketing systems, vendor management, cost controls and invoicing processes, Microsoft Intune and device lifecycle workflows
Familiarity with IT hardware, software licensing, warranties, and inventory management concepts
Proven problem-solving skills with the ability to resolve real-world technology challenges
Value-minded, resourceful, and capable of making sound judgment calls
Excellent time management and prioritization abilities in a fast-paced environment
Excellent communication (written and verbal), analytical, customer services, and interpersonal skills
Requirements
Experience with Asset Management, Ticketing Systems, Vendor Management, Cost Controls, Invoicing & Microsoft Intune
This role will travel about 10% locally and across the US to job sites or Operation Groups on an as-needed basis.
Travel for training or additional certification may be required on occasions.
Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned .
Austin Industries is an Equal Opportunity Employer.
See the “Know Your Rights” poster available in English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) and Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) .
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Austin Industries has an outstanding opportunity for an IT Asset Specialist at our corporate headquarters in Uptown Dallas, Texas. The IT Asset Solutions Specialist is a member of the Asset Solutions team and will be responsible for overseeing jobsite IT operations, help desk services, IT procurement and computer applications. This role will help define a comprehensive strategy to deliver all aspects of IT services to our employee-owners with security being the foundational component of all solutions.
Responsibilities IT Procurement & Logistics
Purchase and manage hardware, software, and IT services in accordance with company standards and budgeting guidelines
Assign and allocate computers and peripherals for: New hires, Employee Owner (EO) upgrades, PC giveaways and special programs
Monitor inventory levels and proactively order stock items such as: Computers, Monitors, Docking Stations, Power Supplies, Laptop Bags and Accessories.
Research, evaluate, and recommend new and alternative technology products to improve performance, reliability, and cost efficiency
Package, ship, and coordinate delivery of equipment to job sites and operational groups
Process invoices, Emburse charges, and purchase documentation
Determine appropriate cost allocations, track purchases, and maintain records to support accounting and audit processes
Asset Management & Lifecycle Oversight
Coordinate asset support across all Austin Industries entities including: ABR, ACLP, ACS, INDL and Jobsites
Maintain accurate asset records using asset management and reporting tools
Receive and log new equipment into the ticketing and asset management systems
Manage the full asset lifecycle, including: Deployment, Monitoring, Reclamation, Repair, Disposal
Oversee asset reclamation for: Employee Owner separations, Hardware upgrades, Loaner devices
Manage equipment disposal, ensuring data security, environmental compliance, and proper documentation
Place and manage Dell warranty service calls (Depot Repair) on covered devices
Communication, Support & Vendor Relations
Communicate with Employee Owners to ensure smooth purchasing, renewals, and equipment transitions
Monthly reports for business and tax department
Provide timely updates and clear guidance regarding asset availability and order status
Build and maintain effective relationships with vendors, suppliers, and service providers
Coordinate with onsite and virtual vendors for procurement, repairs, and lifecycle services
Deliver high-quality customer service while balancing cost controls and operational efficiency
Additional duties as assigned
Qualifications
A bachelor's degree in computer technology, information systems, or related field preferred
5 – 8 years of experience in IT asset management, procurement, or a related technical role
Strong working knowledge of IT asset management best practices, ticketing systems, vendor management, cost controls and invoicing processes, Microsoft Intune and device lifecycle workflows
Familiarity with IT hardware, software licensing, warranties, and inventory management concepts
Proven problem-solving skills with the ability to resolve real-world technology challenges
Value-minded, resourceful, and capable of making sound judgment calls
Excellent time management and prioritization abilities in a fast-paced environment
Excellent communication (written and verbal), analytical, customer services, and interpersonal skills
Requirements
Experience with Asset Management, Ticketing Systems, Vendor Management, Cost Controls, Invoicing & Microsoft Intune
This role will travel about 10% locally and across the US to job sites or Operation Groups on an as-needed basis.
Travel for training or additional certification may be required on occasions.
Applicants must be legally authorized to work for ANY employer in the United States. Austin Industries is unable to sponsor or take over sponsorship of an employment visa for this position.
Benefits & Compensation We offer excellent benefits including medical, dental, life and disability insurance, and a matching 401K plan. We are proud to be a 100% Employee-Owned Company (ESOP)! To learn more about our employee-ownership structure, please go to https://www.austin-ind.com/our-company/100-employee-owned .
Austin Industries is an Equal Opportunity Employer.
See the “Know Your Rights” poster available in English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf) and Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf) .
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