
Director of Food Service
Mini Melts USA, Feasterville-Trevose, PA, United States
Mini Melts is a premium novelty ice cream brand redefining frozen fun through innovation, hospitality, and operational excellence. We serve millions through entertainment venues, retail stores, and foodservice partners. We’re on a mission to scale our white-glove experience while ensuring best-in-class performance across every customer touchpoint.
At Mini Melts, you’ll join a team that values creativity, accountability, and collaboration. We offer a vibrant and supportive work culture where your expertise can directly influence company growth. Here, your leadership won’t just be recognized — it will shape the next chapter of our success story.
About the Role We’re seeking a dynamic and strategic National Accounts Manager to drive growth across the colleges, universities, travel, and other non-commercial foodservice segments. In this high-impact role, you’ll own the national sales strategy—building partnerships, expanding market presence, and fueling sustainable growth for our brand. You’ll work cross-functionally with marketing, operations, and product development teams to create value-driven programs tailored to customer and channel needs, while cultivating relationships with major players in the foodservice industry.
Responsibilities
Develop and execute the national sales strategy across key non-commercial segments including education and travel.
Identify and capture growth opportunities within new and existing accounts; establish measurable goals and KPIs by region and segment.
Build and maintain strong relationships with national and regional accounts such as Aramark, Sodexo, Compass, and major campus dining and travel operators.
Collaborate internally to ensure alignment across marketing, operations, and product development teams.
Negotiate contracts, pricing, and promotional programs to maximize both volume and margin growth.
Represent the brand at industry conferences, trade shows, and customer events to enhance visibility and strengthen our market influence.
Track and report on sales performance, pipeline progress, and key business metrics.
Qualifications
8–10 years of progressive sales leadership experience in foodservice, ideally within colleges & universities or travel sectors.
Proven success managing national accounts and complex customer relationships.
Deep understanding of foodservice distribution, contract management, and industry dynamics.
Exceptional negotiation, communication, and relationship-building skills.
Self-motivated, strategic thinker with a passion for the food industry.
Bachelor’s degree in Business or a related field required.
Willingness to travel as needed.
Experience in frozen food is a strong plus.
Strong interpersonal and communication skills; able to influence at all organizational levels.
Analytical problem-solver with the ability to make sound decisions under pressure.
Proficient in Microsoft Office Suite; experience with safety management systems a plus.
Self-starter with the ability to work independently and manage multiple priorities.
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At Mini Melts, you’ll join a team that values creativity, accountability, and collaboration. We offer a vibrant and supportive work culture where your expertise can directly influence company growth. Here, your leadership won’t just be recognized — it will shape the next chapter of our success story.
About the Role We’re seeking a dynamic and strategic National Accounts Manager to drive growth across the colleges, universities, travel, and other non-commercial foodservice segments. In this high-impact role, you’ll own the national sales strategy—building partnerships, expanding market presence, and fueling sustainable growth for our brand. You’ll work cross-functionally with marketing, operations, and product development teams to create value-driven programs tailored to customer and channel needs, while cultivating relationships with major players in the foodservice industry.
Responsibilities
Develop and execute the national sales strategy across key non-commercial segments including education and travel.
Identify and capture growth opportunities within new and existing accounts; establish measurable goals and KPIs by region and segment.
Build and maintain strong relationships with national and regional accounts such as Aramark, Sodexo, Compass, and major campus dining and travel operators.
Collaborate internally to ensure alignment across marketing, operations, and product development teams.
Negotiate contracts, pricing, and promotional programs to maximize both volume and margin growth.
Represent the brand at industry conferences, trade shows, and customer events to enhance visibility and strengthen our market influence.
Track and report on sales performance, pipeline progress, and key business metrics.
Qualifications
8–10 years of progressive sales leadership experience in foodservice, ideally within colleges & universities or travel sectors.
Proven success managing national accounts and complex customer relationships.
Deep understanding of foodservice distribution, contract management, and industry dynamics.
Exceptional negotiation, communication, and relationship-building skills.
Self-motivated, strategic thinker with a passion for the food industry.
Bachelor’s degree in Business or a related field required.
Willingness to travel as needed.
Experience in frozen food is a strong plus.
Strong interpersonal and communication skills; able to influence at all organizational levels.
Analytical problem-solver with the ability to make sound decisions under pressure.
Proficient in Microsoft Office Suite; experience with safety management systems a plus.
Self-starter with the ability to work independently and manage multiple priorities.
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