Cycling Specialist - Oro Valley Bicycles - Tucson, AZ
Specialized Bicycle Components, Oro Valley, AZ, United States
Specialized has guided its decisions by innovation since 1974. We are committed to building a diverse and inclusive workforce where every teammate can succeed and inspire riders everywhere.
This role is located at Sunrise.
Job Summary A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail. The Cycling Specialist is front line and point person for the store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. The Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride‑focused experiences, enhances rider satisfaction, and aids in meeting sales and profitability goals.
How You’ll Make a Difference
Deliver world‑class rider service that ensures ongoing sales and high levels of rider satisfaction.
Meet and make a connection with riders, ask questions, listen to riders’ needs, then give options and advice.
Inspire the rider to buy, celebrate the purchase, and create a lasting positive impression of the specialist, Specialized, and the purchase process.
Deliver transformative, inclusive, ride‑focused, locally authentic, and collaborative experiences for staff and riders inside and out, in accordance with the Specialized Retail Way.
Assist in ensuring visual merchandising standards are met and maintained, restock as needed, keep product presentation areas clean and organized.
Maintain general cleanliness standards set at store opening, kept throughout the day, and reset at close, including light janitorial duty.
Use company literature/resources and available training to stay current on product features.
Show regular, dependable attendance and punctuality.
What You Need To Win
Passion for cycling and the Specialized brand.
Bike shop experience preferred.
A current or former retail employee with 1+ years of experience preferred.
Excellent communication and the ability to effectively interact with riders and team members.
Ability to stand for extended periods; occasionally walk, kneel, or reach.
Able to lift at least 50 lbs. or more and use proper lifting skills.
Benefits
Competitive health care (Medical PPO or HDHP)*
Dental*
Vision*
Health Savings Account (HSA)
Short and Long Term Disability
Company‑sponsored life insurance
Optional Term Life Insurance
Optional Critical Illness insurance
Optional Critical Accident insurance
Competitive vacation package*
401(k) with match
8 weeks paid parental leave
Paid company holidays
Employee discounts on all products
Deep partner retail discounts
Fitness & Events reimbursement
Employee Assistance Program
Commuter Benefits if applicable in state
Comprehensive benefit options for eligible employees.
Base pay is one part of the total compensation package and will depend on work experience, skills, certification, and location.
We encourage applicants of all backgrounds, especially those from marginalized groups, to apply. We value diversity and inclusion.
#J-18808-Ljbffr
This role is located at Sunrise.
Job Summary A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail. The Cycling Specialist is front line and point person for the store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. The Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride‑focused experiences, enhances rider satisfaction, and aids in meeting sales and profitability goals.
How You’ll Make a Difference
Deliver world‑class rider service that ensures ongoing sales and high levels of rider satisfaction.
Meet and make a connection with riders, ask questions, listen to riders’ needs, then give options and advice.
Inspire the rider to buy, celebrate the purchase, and create a lasting positive impression of the specialist, Specialized, and the purchase process.
Deliver transformative, inclusive, ride‑focused, locally authentic, and collaborative experiences for staff and riders inside and out, in accordance with the Specialized Retail Way.
Assist in ensuring visual merchandising standards are met and maintained, restock as needed, keep product presentation areas clean and organized.
Maintain general cleanliness standards set at store opening, kept throughout the day, and reset at close, including light janitorial duty.
Use company literature/resources and available training to stay current on product features.
Show regular, dependable attendance and punctuality.
What You Need To Win
Passion for cycling and the Specialized brand.
Bike shop experience preferred.
A current or former retail employee with 1+ years of experience preferred.
Excellent communication and the ability to effectively interact with riders and team members.
Ability to stand for extended periods; occasionally walk, kneel, or reach.
Able to lift at least 50 lbs. or more and use proper lifting skills.
Benefits
Competitive health care (Medical PPO or HDHP)*
Dental*
Vision*
Health Savings Account (HSA)
Short and Long Term Disability
Company‑sponsored life insurance
Optional Term Life Insurance
Optional Critical Illness insurance
Optional Critical Accident insurance
Competitive vacation package*
401(k) with match
8 weeks paid parental leave
Paid company holidays
Employee discounts on all products
Deep partner retail discounts
Fitness & Events reimbursement
Employee Assistance Program
Commuter Benefits if applicable in state
Comprehensive benefit options for eligible employees.
Base pay is one part of the total compensation package and will depend on work experience, skills, certification, and location.
We encourage applicants of all backgrounds, especially those from marginalized groups, to apply. We value diversity and inclusion.
#J-18808-Ljbffr