Mid-Market CS Manager: Growth & Retention

A leading customer engagement platform in Chicago is seeking a Customer Success Manager to manage and enhance relations with high-value Mid-Market clients. The ideal candidate will be solutions-oriented and capable of navigating large organizations to facilitate client satisfaction and use of the platform. Responsibilities include managing customer accounts, identifying business opportunities for client growth, and ensuring exceptional service delivery. This role also emphasizes working closely with technical teams to align product offerings with client needs. #J-18808-Ljbffr