Quality and Performance Improvement Director
HCA Healthcare, Nashville, TN, United States
This position is incentive eligible.
Introduction Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Quality & Performance Improvement Director with TriStar Centennial Medical Center, you can be a manager in an organization that is devoted to giving!
Benefits TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long‑and‑short‑term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.
Learn more about Employee Benefits: https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards
Note: Eligibility for benefits may vary by location.
Come join our team as a (Quality and Performance Improvement Director). We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply today!
Job Summary and Qualifications The Director of Quality Improvement, in conjunction with the VP of Quality and Risk, demonstrates responsibility for and accountability in the organizational wide direction and facilitation of performance assessment, reassessment, development and implementation of the Quality/Performance Improvement program in accordance with all regulatory requirements. Responsible for the coordination of continuous regulatory, licensure, and accreditation compliance in accordance with all applicable regulations and standards. Responsible for quality improvement aspects related to state and federal licensing and accrediting such as data management, analysis, and improvement strategies. This position is responsible for continuous survey readiness.
What you will do in this role:
Assess needs and expectations of vital customers and suppliers for process improvement.
Access internal and external aggregate reference databases to identify best practices.
Apply scientifically based description/professional standards of patient care processes and procedures.
Oversee establishment of ongoing data collection and evaluation activities for all required elements.
Coordinate communication of peer review process to appropriate medical staff members: link relevant assessment process to practitioner profile.
Protect and support regulatory compliance and performance improvement by maintaining confidentiality of information appropriately in accordance with organizational policy and applicable laws/regulations and requirements.
Assist in identification of and communicates opportunities to improve processes or outcomes.
Design, implement, and oversee a process to support continuous regulatory compliance to all applicable laws, regulations and accreditation requirements including, but not limited to, CMS, TJC, Tennessee Department of Health.
Establish good working relationships with physicians and staff.
Fulfill departmental responsibilities with the long‑range plan, mission, vision, and values of TriStar Centennial Medical Center assisting the medical staff leaders and board.
Oversee current and emerging regulatory standards; establish expectations for compliance.
Oversee organization for announced and unannounced surveys from state and federal agencies and Joint Commission.
Establish courses of action for self and others to ensure that work is completed effectively.
Deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Collaboratively work with direct reports to identify the behaviors, knowledge, and skills required to achieve goals.
What qualifications you will need:
Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
Bachelor’s degree required; Master’s degree preferred.
3+ years of clinical healthcare experience required.
3 years of Quality Assurance/Performance Improvement experience required.
CPHQ Certification preferred.
Prior management experience in healthcare-related field required.
TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24‑hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women’s services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women’s Hospital. Our campus includes The Children’s Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.
“The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Quality & Performance Improvement Director opening. Help HCA Healthcare create healthier tomorrows for patients and communities.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr
Introduction Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Quality & Performance Improvement Director with TriStar Centennial Medical Center, you can be a manager in an organization that is devoted to giving!
Benefits TriStar Centennial Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long‑and‑short‑term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.
Learn more about Employee Benefits: https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards
Note: Eligibility for benefits may vary by location.
Come join our team as a (Quality and Performance Improvement Director). We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply today!
Job Summary and Qualifications The Director of Quality Improvement, in conjunction with the VP of Quality and Risk, demonstrates responsibility for and accountability in the organizational wide direction and facilitation of performance assessment, reassessment, development and implementation of the Quality/Performance Improvement program in accordance with all regulatory requirements. Responsible for the coordination of continuous regulatory, licensure, and accreditation compliance in accordance with all applicable regulations and standards. Responsible for quality improvement aspects related to state and federal licensing and accrediting such as data management, analysis, and improvement strategies. This position is responsible for continuous survey readiness.
What you will do in this role:
Assess needs and expectations of vital customers and suppliers for process improvement.
Access internal and external aggregate reference databases to identify best practices.
Apply scientifically based description/professional standards of patient care processes and procedures.
Oversee establishment of ongoing data collection and evaluation activities for all required elements.
Coordinate communication of peer review process to appropriate medical staff members: link relevant assessment process to practitioner profile.
Protect and support regulatory compliance and performance improvement by maintaining confidentiality of information appropriately in accordance with organizational policy and applicable laws/regulations and requirements.
Assist in identification of and communicates opportunities to improve processes or outcomes.
Design, implement, and oversee a process to support continuous regulatory compliance to all applicable laws, regulations and accreditation requirements including, but not limited to, CMS, TJC, Tennessee Department of Health.
Establish good working relationships with physicians and staff.
Fulfill departmental responsibilities with the long‑range plan, mission, vision, and values of TriStar Centennial Medical Center assisting the medical staff leaders and board.
Oversee current and emerging regulatory standards; establish expectations for compliance.
Oversee organization for announced and unannounced surveys from state and federal agencies and Joint Commission.
Establish courses of action for self and others to ensure that work is completed effectively.
Deal effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Collaboratively work with direct reports to identify the behaviors, knowledge, and skills required to achieve goals.
What qualifications you will need:
Current licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
Bachelor’s degree required; Master’s degree preferred.
3+ years of clinical healthcare experience required.
3 years of Quality Assurance/Performance Improvement experience required.
CPHQ Certification preferred.
Prior management experience in healthcare-related field required.
TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24‑hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women’s services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women’s Hospital. Our campus includes The Children’s Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.
“The great hospitals will always put the patient and the patient’s family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.”- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Quality & Performance Improvement Director opening. Help HCA Healthcare create healthier tomorrows for patients and communities.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr