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UX Designer (eCommerce)

Insight Global, Orlando, FL, United States


Job Description

Own the end-to-end UX and UI Design for Tickets, Passes, Upgrades, and Offers

Design clear, intuitive product comparison, merchandising, and selection flows that help guests make confident decisions

Partner closely with Product Managers to shape strategy, requirements, and trade-offs

Translate complex pricing, entitlements, and operational rules into intuitive user experiences

Balance platform-level consistency with flexibility to support different park types (dry parks, water parks, Sesame Place, Discovery Cove)

Contribute to and evolve shared design systems, patterns, and documentation

Conduct and synthesize user research, usability testing, and competitive analysis to inform design decisions

Rapidly prototype and iterate on concepts, incorporating feedback from data, testing, and stakeholders

Partner with the Cart & Checkout Designer to ensure a seamless, end-to-end purchase journey

Collaborate with Engineering to ensure high-quality implementation and smooth handoff

You are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5 years of experience in UX/UI design with respected consumer E-Commerce business

Strong experience designing Mobile-first Web and App e-Commerce shopping experiences, particularly discovery and selection flows

Proficiency with Figma, rapid prototyping, and usability workflows

Demonstrated expertise in Information Architecture, Interaction Design, and Visual Design

Experience conducting usability testing, research synthesis, and competitive analysis

Strong communication skills and ability to articulate design decisions clearly

Experience with modern design tools and workflows

Bachelor’s degree

Experience using ADO for work tracking, backlog management, and delivery coordination

Familiarity with Sitecore as a content management system

Hands‑on experience with Quantum Metric and Jira for analytics, monitoring user behavior, and tracking delivery progress

Previous Optimizely experience

Prior experience leveraging modern AI‑assisted development tools to improve productivity, code quality, and overall delivery velocity

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