
Director of Customer Experience — Aerospace & Defense
Molex, Georgetown, TX, United States
A leading aerospace and defense firm in Georgetown, Texas, is seeking a Director of Customer Service to develop and lead a high-performing customer service team. This position requires deep knowledge of aerospace supply chains and exceptional leadership skills. You will manage key performance metrics, improve on-time delivery, and drive continuous process improvements. The ideal candidate will have over 8 years of experience in customer service and leadership roles. Strong collaborative and analytical skills are essential for success.
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