Multi-family Portfolio Manager
Widmyer Corporation, Spokane, WA, United States
Job Summary
The Multi-family Portfolio Manager is responsible for overseeing the operational, financial, and administrative performance of a portfolio of multifamily residential properties. The role includes strategic planning, property performance optimization, team leadership, and ensuring compliance with property regulations and owner/investor objectives. This position will be largely measured by the Portfolio Manager Scorecard.
Key Responsibilities Portfolio Oversight & Operations
Manage a portfolio of multifamily residential properties.
Ensure high occupancy levels and resident satisfaction.
Oversee site teams including property managers, leasing agents, and maintenance staff.
Coordinate with vendors, contractors, and third‑party service providers.
Ensure consistent brand standards, customer service, and curb appeal across all properties.
Financial Management
Develop and manage annual budgets for each property.
Monitor financial performance including rent collection, expense control, NOI, and capital improvements.
Analyze financial reports and implement corrective actions where necessary.
Prepare monthly and quarterly financial and operational performance reports for ownership.
Leasing & Marketing Strategy
Oversee leasing strategies to maximize occupancy and revenue.
Implement marketing campaigns and monitor performance.
Review market comparables and adjust pricing strategies accordingly.
Capital Projects & Maintenance
Plan and manage capital improvement projects, renovations, and upgrades.
Ensure timely completion of maintenance work and compliance with safety regulations.
Work with engineering and construction teams to scope and bid projects.
Compliance & Risk Management
Ensure compliance with federal, state, and local housing laws and regulations.
Conduct audits and reviews of property files and operations.
Maintain insurance and risk management protocols.
Leadership & Team Development
Recruit, train, and mentor on‑site property management staff.
Conduct performance reviews and implement staff development plans.
Promote a culture of accountability, service, and performance.
Required Qualifications
Bachelor's degree or 5+ years of experience in multifamily property management, including portfolio oversight.
Demonstrates a positive, professional, and client‑oriented attitude to co‑workers, residents, clients, and to the public at all times.
Effective leadership, communication, time management, and organizational skills.
Strong knowledge of Fair Housing laws, landlord‑tenant regulations, Affordable Housing guidelines and property management best practices.
Proficient in property management software (e.g., Yardi, RealPage, AppFolio).
Experience managing P&L, budgeting, and financial reporting.
Affordable/Low Income property knowledge required.
Ability to pass background checks.
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Key Responsibilities Portfolio Oversight & Operations
Manage a portfolio of multifamily residential properties.
Ensure high occupancy levels and resident satisfaction.
Oversee site teams including property managers, leasing agents, and maintenance staff.
Coordinate with vendors, contractors, and third‑party service providers.
Ensure consistent brand standards, customer service, and curb appeal across all properties.
Financial Management
Develop and manage annual budgets for each property.
Monitor financial performance including rent collection, expense control, NOI, and capital improvements.
Analyze financial reports and implement corrective actions where necessary.
Prepare monthly and quarterly financial and operational performance reports for ownership.
Leasing & Marketing Strategy
Oversee leasing strategies to maximize occupancy and revenue.
Implement marketing campaigns and monitor performance.
Review market comparables and adjust pricing strategies accordingly.
Capital Projects & Maintenance
Plan and manage capital improvement projects, renovations, and upgrades.
Ensure timely completion of maintenance work and compliance with safety regulations.
Work with engineering and construction teams to scope and bid projects.
Compliance & Risk Management
Ensure compliance with federal, state, and local housing laws and regulations.
Conduct audits and reviews of property files and operations.
Maintain insurance and risk management protocols.
Leadership & Team Development
Recruit, train, and mentor on‑site property management staff.
Conduct performance reviews and implement staff development plans.
Promote a culture of accountability, service, and performance.
Required Qualifications
Bachelor's degree or 5+ years of experience in multifamily property management, including portfolio oversight.
Demonstrates a positive, professional, and client‑oriented attitude to co‑workers, residents, clients, and to the public at all times.
Effective leadership, communication, time management, and organizational skills.
Strong knowledge of Fair Housing laws, landlord‑tenant regulations, Affordable Housing guidelines and property management best practices.
Proficient in property management software (e.g., Yardi, RealPage, AppFolio).
Experience managing P&L, budgeting, and financial reporting.
Affordable/Low Income property knowledge required.
Ability to pass background checks.
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