Senior Technical Trainer
FST Technical Services, Irving, TX, United States
General Description
The Senior Technical Trainer will lead and drive completion of all assigned duties to enable the Technical Training Department to provide equipment training to customers and internal service personnel. The ideal candidate will have at least 5 years' experience in the semiconductor industry and 3 years' of training experience.
Roles & Responsibilities
Trains and mentors less experienced Technical Trainers
Develops new training courses/materials, as required, using accepted methods and tools from factory sourced documentation
Performs stand‑up instruction of all training courses currently provided, for both internal and external customers, maintaining a minimum evaluation rating of 3.5 on SF 6.2‑3.1.2 instructor evaluations
Works with Engineering, Customer/Product Support and Manufacturing to ensure that course materials reflect current product features, and conducts audits/assessments of materials as needed to determine their applicability to changing requirements
Oversees and drives completion of special projects and assigned tasks with minimal supervision
Interacts with customers and functional organizations to develop specifications/procedures used within training courses
Learns and maintains proficiency in the required software used to create/modify training materials
Travels up to 30% to conduct on‑site training
Prepares student‑training guides using established master lesson plans
Maintains and repairs training plasma etch equipment as necessary
Maintains a professional appearance and relationship with customers
Prepares lesson plans from engineering documentation, field service requirements or software documentation
Performs maintenance and repair of demonstration and cross‑section lab process equipment and support facilities equipment
Education And Certification Requirements
Associate's Degree in a related field preferred (or)
Equivalent combination of education and work experience in a related field (e.g., Mechanical, Electrical, Electronics, Chemical or similar discipline)
Experience And Travel Requirements
Minimum five years’ experience in the semiconductor industry, preferably as an etch technician in a clean room environment
Teaching experience: Minimum 3 years’ experience delivering stand‑up classroom training on etch equipment
Travel up to 30% worldwide in support of etch tool installation and modification and in direct support of sustaining maintenance activities
Skills And Abilities Requirements
Advanced knowledge/skills (ability to develop and create projects to completion from scratch) using:
Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
Adobe Acrobat X Standard
Adobe Captivate 7 and Above
Adobe Flash Professional CC/Animate CC
Adobe Photoshop CC and/or Corel PHOTO‑PAINT
Audacity
CorelDRAW X5 and Above
Ability to learn any new software necessary to create training materials
Excellent oral communication skills are a must
Clear, concise, professional, and comprehensive written communication skills
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Roles & Responsibilities
Trains and mentors less experienced Technical Trainers
Develops new training courses/materials, as required, using accepted methods and tools from factory sourced documentation
Performs stand‑up instruction of all training courses currently provided, for both internal and external customers, maintaining a minimum evaluation rating of 3.5 on SF 6.2‑3.1.2 instructor evaluations
Works with Engineering, Customer/Product Support and Manufacturing to ensure that course materials reflect current product features, and conducts audits/assessments of materials as needed to determine their applicability to changing requirements
Oversees and drives completion of special projects and assigned tasks with minimal supervision
Interacts with customers and functional organizations to develop specifications/procedures used within training courses
Learns and maintains proficiency in the required software used to create/modify training materials
Travels up to 30% to conduct on‑site training
Prepares student‑training guides using established master lesson plans
Maintains and repairs training plasma etch equipment as necessary
Maintains a professional appearance and relationship with customers
Prepares lesson plans from engineering documentation, field service requirements or software documentation
Performs maintenance and repair of demonstration and cross‑section lab process equipment and support facilities equipment
Education And Certification Requirements
Associate's Degree in a related field preferred (or)
Equivalent combination of education and work experience in a related field (e.g., Mechanical, Electrical, Electronics, Chemical or similar discipline)
Experience And Travel Requirements
Minimum five years’ experience in the semiconductor industry, preferably as an etch technician in a clean room environment
Teaching experience: Minimum 3 years’ experience delivering stand‑up classroom training on etch equipment
Travel up to 30% worldwide in support of etch tool installation and modification and in direct support of sustaining maintenance activities
Skills And Abilities Requirements
Advanced knowledge/skills (ability to develop and create projects to completion from scratch) using:
Microsoft Office Suite (Excel, Word, PowerPoint, etc.)
Adobe Acrobat X Standard
Adobe Captivate 7 and Above
Adobe Flash Professional CC/Animate CC
Adobe Photoshop CC and/or Corel PHOTO‑PAINT
Audacity
CorelDRAW X5 and Above
Ability to learn any new software necessary to create training materials
Excellent oral communication skills are a must
Clear, concise, professional, and comprehensive written communication skills
#J-18808-Ljbffr