
SBA Loan Closer III - Team Lead
First Internet Bank, Fishers, IN, United States
About The Position
As the SBA Loan Closer III – Team Lead you will be responsible for supervising a group of SBA Loan Closers and ensuring accurate and timely review of SBA loan transactions, ensuring all items needed for closing are obtained, and all collateral is perfected appropriately. Your duties will include coordinating with the SBA lenders, Credit Administration, Loan Operations, Bank Counsel and Customers on loan closing transactions. You will remain current on SBA SOP regulations, compliance with all Bank policies and procedures, and all applicable state and federal banking regulations.
What You Will Do
Provide oversight and supervision to a team of SBA Loan Closers
Coach and train staff and provide career development and learning opportunities
Assign loans to Closers via the nCino system upon approval
Manage a workload that includes multi-tasking and the ability to prioritize any conflicting issues
Interact with underwriters, referral partners, borrowers, attorneys, and other 3rd party vendors as needed to ensure all conditions are met for closing
Review title commitments, title searches, other real estate related documents, entity documentation and legal documents of borrowers and ensures all Bank and SBA requirements have been met
Request and review all loan documentation from Bank Counsel for various types of loans including, but not limited to, SBA 7(a), Express Line of Credit and potential SBA 504
Assist Post-Closing department, when necessary, clearing any exceptions within the approved time periods
Remain current on all pending and proposed regulatory changes affecting compliance and SOP with SBA
Provide a high level of customer service to both internal and external customers
Run various reports to track weekly production as well as Closer’s pipeline
Recommend changes to processes and increased efficiencies to management
Perform other duties as assigned
What We’re Looking For
A minimum of five years of SBA loan closing experience in a high-volume environment; in the absence of five years of SBA loan closing experience, a minimum of two years of SBA loan closing experience combined with at least six years of prior loan closing experience in mortgage or commercial lending.
Associates degree or Paralegal Certificate required, Bachelor’s degree preferred. Relevant and commensurate work and experience in the SBA Lending industry will also be considered.
Prior experience leading or managing a team is preferred
Subject Matter Expert of Loan Closing processes and required documentation
Ability to mentor and train junior staff
Knowledge of various legal entity borrowing and deal structures
Knowledge of Flood Insurance Compliance and required documentation
Excellent written and verbal communication skills
Interpersonal skills to interact positively and effectively with all levels of employees, management, and third parties
Possess excellent multi-tasking skills
Ability to think outside the box to ensure proper due diligence is performed
Capability of working effectively under limited supervision in a fast-paced environment
Ability to identify issues and opportunities and explore solutions
Ability to meet strict timelines and service level agreements
Strong PC skills required along with an ability to quickly learn new systems
Working Conditions/Demands
Professional office setting.
Primarily sedentary position requiring long periods of time working at a computer.
Must be able to move throughout the office and buildings to obtain or relay information.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We? We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Why Join Us? Our success has been driven, in part, by four core competencies – customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we’ve been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state‑the‑art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that the onsite fitness center with the latest equipment and ergonomically‑designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank‑branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities #J-18808-Ljbffr
What You Will Do
Provide oversight and supervision to a team of SBA Loan Closers
Coach and train staff and provide career development and learning opportunities
Assign loans to Closers via the nCino system upon approval
Manage a workload that includes multi-tasking and the ability to prioritize any conflicting issues
Interact with underwriters, referral partners, borrowers, attorneys, and other 3rd party vendors as needed to ensure all conditions are met for closing
Review title commitments, title searches, other real estate related documents, entity documentation and legal documents of borrowers and ensures all Bank and SBA requirements have been met
Request and review all loan documentation from Bank Counsel for various types of loans including, but not limited to, SBA 7(a), Express Line of Credit and potential SBA 504
Assist Post-Closing department, when necessary, clearing any exceptions within the approved time periods
Remain current on all pending and proposed regulatory changes affecting compliance and SOP with SBA
Provide a high level of customer service to both internal and external customers
Run various reports to track weekly production as well as Closer’s pipeline
Recommend changes to processes and increased efficiencies to management
Perform other duties as assigned
What We’re Looking For
A minimum of five years of SBA loan closing experience in a high-volume environment; in the absence of five years of SBA loan closing experience, a minimum of two years of SBA loan closing experience combined with at least six years of prior loan closing experience in mortgage or commercial lending.
Associates degree or Paralegal Certificate required, Bachelor’s degree preferred. Relevant and commensurate work and experience in the SBA Lending industry will also be considered.
Prior experience leading or managing a team is preferred
Subject Matter Expert of Loan Closing processes and required documentation
Ability to mentor and train junior staff
Knowledge of various legal entity borrowing and deal structures
Knowledge of Flood Insurance Compliance and required documentation
Excellent written and verbal communication skills
Interpersonal skills to interact positively and effectively with all levels of employees, management, and third parties
Possess excellent multi-tasking skills
Ability to think outside the box to ensure proper due diligence is performed
Capability of working effectively under limited supervision in a fast-paced environment
Ability to identify issues and opportunities and explore solutions
Ability to meet strict timelines and service level agreements
Strong PC skills required along with an ability to quickly learn new systems
Working Conditions/Demands
Professional office setting.
Primarily sedentary position requiring long periods of time working at a computer.
Must be able to move throughout the office and buildings to obtain or relay information.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Who Are We? We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first state-charted, FDIC insured bank to operate entirely online and we have been leading the way ever since.
We seek the game changers, the innovators…those who challenge the status quo because change really is the only constant. Ready to join a team of imaginative, driven individuals like you? It’s your career, you deserve to imagine more. Keep reading, we think you will like you what see.
Why Join Us? Our success has been driven, in part, by four core competencies – customer focus, teamwork, adaptability and initiative. Collectively they define our actions and are at the heart of all we do. As a result, we’ve been fortunate to have been named numerous times as an Indianapolis Star Top Workplace and one of the Best Banks to Work For! Headquartered in downtown Fishers, our newly-built, state‑the‑art 175,000 square foot facility headquarters was designed with our team in mind and features an 18,000 square foot open air deck named “The Backyard”, with fire pits, covered pergola, waterfall and foliage to create a momentary escape from the work day. Beyond that the onsite fitness center with the latest equipment and ergonomically‑designed workstations help promote health and wellness. Have we mentioned free snacks, soft drinks and beer available on tap? Want more? How about unlimited volunteer time off and social events to bring us all together to have some more. Why just imagine more, take the “first” step and apply today.
Our benefits package includes the following and so much more:
Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
Professional Development Reimbursement
At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
Eleven Paid Holidays
Paid Volunteer Time
Annual First Internet Bank‑branded merchandise allowance
Equal Opportunity Employer - Women, Minorities, Veterans and Individuals with Disabilities #J-18808-Ljbffr