Customer Service Representative
Ken-tron Mfg, Inc, Owensboro, KY, United States
Production Manager
Manage current customer outlook. Identify critical jobs and advising the Production Manager. Quoting jobs. Process, enter and follow up on all quotes. Contract review. Customer satisfaction and good will. Notify the managers of customer complaints, make sure they are resolved. Support the Ken-Tron Mfg. Inc. Quality Management System. Help manage inventories and ensure that material resources are consistent with production schedules. Coordinating with internal departments and managing external stakeholder relations to ensure the appropriate supply of cost-efficient and high-quality materials required to maintain steady production and product delivery. Determining the required materials and generating purchase orders. Participate in ensuring materials meet specifications, quality standards, and are cost-efficient. Participate in ensuring the consistent and adequate supply of materials necessary for production. Coordinate with other departments regarding production goals, timelines, supplier payments, etc. Tracking production volume and monitoring customer demand patterns and purchasing trends. Coordinate with customers, suppliers, and distributors. Manage inventory issues, schedule changes, and cancellations. Prepare cost estimates and performance reports.
Manage current customer outlook. Identify critical jobs and advising the Production Manager. Quoting jobs. Process, enter and follow up on all quotes. Contract review. Customer satisfaction and good will. Notify the managers of customer complaints, make sure they are resolved. Support the Ken-Tron Mfg. Inc. Quality Management System. Help manage inventories and ensure that material resources are consistent with production schedules. Coordinating with internal departments and managing external stakeholder relations to ensure the appropriate supply of cost-efficient and high-quality materials required to maintain steady production and product delivery. Determining the required materials and generating purchase orders. Participate in ensuring materials meet specifications, quality standards, and are cost-efficient. Participate in ensuring the consistent and adequate supply of materials necessary for production. Coordinate with other departments regarding production goals, timelines, supplier payments, etc. Tracking production volume and monitoring customer demand patterns and purchasing trends. Coordinate with customers, suppliers, and distributors. Manage inventory issues, schedule changes, and cancellations. Prepare cost estimates and performance reports.