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GPM Investments - - Responsibilities: Greet customers and provide fast, friendly service; Ring customer sales at the cash register and handle payments; Assist with shift changes by counting money in cash drawer; Process special transactions (money orders, credit cards, checks, lottery); Check identification for restricted sales

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GPM Investments - - Responsibilities: Greet customers and provide fast, friendly service; Ring customer sales at the cash register and handle p...","promoted","title","Sales Associate Team Leader","duration","","experienceLevel","displayThumbnail","location","locations",[64],"id",["B","3138293437"],"displayHeadline","Work at GPM Investments","category","Sales & Business Development","displayPublishedAt","3 days ago","displayUrl","/jobs/3138293437-sales-associate-team-leader","shortTitle","shortLocation","Charlottesville, VA, United States","searchCompanyPath","/jobs?keyword=GPM+Investments","searchLocationPath","/jobs?location=Charlottesville%2C+VA%2C+United+States","searchTitlePath","/jobs?keyword=Sales+Associate+Team+Leader",{"_65":66,"_67":68,"_69":70,"_71":72,"_73":74},"country","United States","city","Charlottesville","formatted","Charlottesville, VA, United States, 22911","state","VA","postal_code","22911",["D",1775779200000],"Great Southern Bank","

GENERAL DESCRIPTION

The Customer Service Representative I serves as the initial point of contact for the Bank and is responsible for assisting customers with a variety of requests by assessing the customer's needs, answering general account related inquiries, and gathering relevant information to resolve the customer's issue.

ESSENTIAL DUTIES

Promptly and professionally answers incoming customer calls, verifies the caller's identity, determines the caller's needs, answers general inquiries, gathers appropriate information for resolution of the issue, and provides assistance to the customer as needed. This duty is performed about 70% of the time.
Accurately documents the call, and if applicable, generates appropriate workflow when the issue is not immediately resolved. This duty is performed about 10% of the time.
Maintains a strong working knowledge of all applicable operating systems and product lines. This duty is performed about 10% of the time.
Is mindful of fraudulent/illicit activities, escalating the call when suspicious activity is identified. This duty is performed about 10% of the time.
Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).
Performs any other related duties as required or assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS

High school diploma or GED
0-6 months related experience and/or training
Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
Basic experience with alphanumeric data entry, PowerPoint, Excel, and Word Processing
Ability to add, subtract, multiply and divide

PHYSICAL REQUIREMENTS

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive and low physical activities.
Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
While performing the functions of this job, the employee is frequently required to sit, use hands to handle or feel, talk, and hear; regularly required to reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
Occasionally required to lift and/or move up to 25 pounds.

At Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc...), please contact Human Resources at 417-895-4509.

Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.

Monday - Friday 8:00 AM - 5:00 PM, Rotating Weekends: Saturday 8:00 AM - 4:30PM, Sunday 9:00 AM - 4:00 PM

Total Hours: 40

5847

CCGSB

","

Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. We celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Come join our team of customer service experts today!\nGeneral Description

The Customer Service Representative I serves as the initial point of contact for the Bank and is responsible for assisting customers with a variety of requests by assessing the customer's needs, answering general account related inquiries, and gathering relevant information to resolve the customer's issue.\nEssential Duties

Promptly and professionally answers incoming customer calls, verifies the caller's identity, determines the caller's needs, answers general inquiries, gathers appropriate information for resolution of the issue, and provides assistance to the customer as needed. This duty is performed about 70% of the time.\nAccurately documents the call, and if applicable, generates appropriate workflow when the issue is not immediately resolved. This duty is performed about 10% of the time.\nMaintains a strong working knowledge of all applicable operating systems and product lines. This duty is performed about 10% of the time.\nIs mindful of fraudulent/illicit activities, escalating the call when suspicious activity is identified. This duty is performed about 10% of the time.\nMaintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).\nPerforms any other related duties as required or assigned.\nEducation And Experience Requirements

High school diploma or GED\n0-6 months related experience and/or training\nRegular use of desktop/laptop computer, basic operating systems, and specialized software systems.\nBasic experience with alphanumeric data entry, PowerPoint, Excel, and Word Processing\nAbility to add, subtract, multiply and divide\nPhysical Requirements

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.\nSemi-repetitive and low physical activities.\nSemi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.\nWhile performing the functions of this job, the employee is frequently required to sit, use hands to handle or feel, talk, and hear; regularly required to reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.\nOccasionally required to lift and/or move up to 25 pounds.\nAt Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc), please contact Human Resources.\nGreat Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.

","Customer Service Representative I

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Come be a part of something greater! Great Southern Bank is committed to fostering an environment where everyone can contribute and succeed at every level. We celebrate and value differences in age, outlook, cultural background, lifestyle, and physical ability. We offer career opportunities and advancement across a wide range of disciplines. Come join our team of customer service experts today!\nGeneral Description

The Customer Service Representative I serves as the initial point of contact for the Bank and is responsible for assisting customers with a variety of requests by assessing the customer's needs, answering general account related inquiries, and gathering relevant information to resolve the customer's issue.\nEssential Duties

Promptly and professionally answers incoming customer calls, verifies the caller's identity, determines the caller's needs, answers general inquiries, gathers appropriate information for resolution of the issue, and provides assistance to the customer as needed. This duty is performed about 70% of the time.\nAccurately documents the call, and if applicable, generates appropriate workflow when the issue is not immediately resolved. This duty is performed about 10% of the time.\nMaintains a strong working knowledge of all applicable operating systems and product lines. This duty is performed about 10% of the time.\nIs mindful of fraudulent/illicit activities, escalating the call when suspicious activity is identified. This duty is performed about 10% of the time.\nMaintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).\nPerforms any other related duties as required or assigned.\nEducation And Experience Requirements

High school diploma or GED\n0-6 months related experience and/or training\nRegular use of desktop/laptop computer, basic operating systems, and specialized software systems.\nBasic experience with alphanumeric data entry, PowerPoint, Excel, and Word Processing\nAbility to add, subtract, multiply and divide\nPhysical Requirements

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.\nSemi-repetitive and low physical activities.\nSemi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.\nWhile performing the functions of this job, the employee is frequently required to sit, use hands to handle or feel, talk, and hear; regularly required to reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.\nOccasionally required to lift and/or move up to 25 pounds.\nAt Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc), please contact Human Resources.\nGreat Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.\n",[113],["B","3229221540"],"Work at Great Southern Bancorp","1 days ago","/jobs/3229221540-customer-service-representative","/jobs?keyword=Great+Southern+Bancorp",{"_65":66,"_67":91,"_69":114,"_71":93,"_73":115},"Springfield, MO, United States, 65897","65897",["D",1775858400000],"GPM Investments LLC","Overview

Provide product service and information, primarily via telephone, email; resolving product, billing, transaction, and service issues.\nPay: $18.00/hour\nResponsibilities

Answers inbound calls, in a courteous and professional manner within the parameters of the guidelines established to meet or exceed the overall department goals of service levels.\nHigh level of attention to detail needed.\nListens to the caller’s needs and responds as needed, using empathy, concern and appreciation for their business.\nResolve product or service problems by clarifying the customer's issue/need; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.\nUtilizes all available resources to resolve and respond to the customer’s needs, with the objective of minimizing call transfers or callbacks to provide a one-call solution.\nMaintains customer records by updating account information and recording all interactions with the caller, in the appropriate system, to document the history of communication with the customer.\nCommunicates account status to the authorized caller if it is impacting the customer’s ability to purchase. Transfer to the Credit/Receivables department based on established guidelines.\nObtain and process customer payments as needed.\nPerforms additional duties as needed.\nQualifications

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Systems Knowledge,5\nBasic Office Equipment and Microsoft Office Product Knowledge.\nMinimum 1-2 years Customer Service Experience, taking inbound calls.\nHigh school diploma or equivalent.\nBi-lingual (Spanish) is a plus\nGPM Investments, LLC maintains a drug-free workplace

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Provide product service and information, primarily via telephone, email; resolving product, billing, transaction, and service iss...","Customer Service Representative 1",[129],["B","3058824550"],"Work at GPM Investments LLC","/jobs/3058824550-customer-service-representative-1","Fredericksburg, VA, United States","/jobs?keyword=GPM+Investments+LLC","/jobs?location=Fredericksburg%2C+VA%2C+United+States","/jobs?keyword=Customer+Service+Representative+1",{"_65":66,"_67":130,"_69":131,"_71":72,"_73":132},"Fredericksburg","Fredericksburg, VA, United States, 22403","22403",211,"name","Mansueto Ventures","agency","logo","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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We know we'll find the right type of talent for specialized positions that may be more challenging to fill. For almost fifteen years, Mediabistro has been our go-to resource for talent in the media/publishing space.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/taunton-press-400x200.png","Mediabistro is valuable partner when it comes to finding top candidates in the media industry. Their team is extremely responsive, which makes the posting process quick and easy. They also offer great insight into branding company pages.","Huffpost","I love using Mediabistro for my harder to fill creative roles. Multimedia positions like photo editors, video producers, or even niche journalists yield great results. Other job boards don't always produce the specialized talent my hiring teams are looking for, and I feel like I can find that talent through Mediabistro.","https://production-rails-default.s3.us-east-2.amazonaws.com/public/post-jobs-logos/huff-post-400x200.png","Trusted by Leading Media","and Creative Employers","See why top publishers, agencies, and brands rely on us to find exceptional talent.","Hire Remote and Local Talent","Across Every Media Vertical","Whether you are building an in-office team or seeking remote talent, access a specialized network of professionals in editorial, publishing, influencer marketing, and AI content strategy. Find candidates—from prompt engineers to production leads—who are ready to contribute from anywhere.","imageAlt","Media roles infographic","The #1 Destination for Media","and Creative Talent","Connect with top-tier full-time and freelance media professionals. 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