Remote Experience Strategy & Transformation Lead

A leading healthcare organization in Springfield is seeking an Experience Strategy & Transformation Lead to spearhead experience-driven transformation initiatives. This role involves collaborating with various stakeholders to define product roadmaps and ensure customer satisfaction. The ideal candidate will have 5-7 years of experience in experience strategy or business architecture, strong analytical and communication skills, and be comfortable working with cross-functional teams. The position is remote, with occasional requirements to travel to Humana’s offices for meetings. #J-18808-Ljbffr