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Incubation Product Strategist

Huntington Bancshares, Inc., Detroit, MI, United States


Description We are looking for a customer‑obsessed, innovative designer with strong technical design and research skills to join us as an Incubation Product Strategist. This position provides a unique opportunity to be involved in highly visible strategic initiatives and play an integral role in building new ventures for Huntington.

The Incubation Product Strategist will be a key member of the Huntington Innovation Team, responsible for leading our human‑centered research methods and turning meaningful research into actionable insights by integrating research insights with demographics and behavioral data in order to bring the customer (i.e., their wants, needs, attitudes) to life. The Incubation Product Strategist functions as an internal advocate for customers and for HNB's understanding of them. This position is a subject‑matter expert both in terms of command of human‑centered research methodologies and tools as well as the ability to translate research findings into insights that inform new business models that align with Huntington’s strategic priorities.

Duties and Responsibilities

Manage multiple research projects in design and execution for various business segments, products, and markets, including synthesizing enterprise‑wide and business‑specific, ad hoc and trended customer survey data to identify insights that influence business decisions.

Select appropriate research approaches and supporting techniques.

Design qualitative and quantitative research plans, questionnaires, and discovery guides.

Interpret results data, prepare reports, identify opportunities, and make actionable recommendations.

Effectively communicate project findings and insights to multiple internal client groups and business leaders.

Manage project quality, timelines, and budgets.

Identify situations that would benefit from customer or market research and recommend appropriate research plans.

Participate in efforts to continuously improve research tools, methodologies, vendor strategies, and other solutions that support a best‑in‑class enterprise research and insights capability.

Perform other duties as assigned.

Basic Qualifications

MBA or advanced degree in Industrial Design and/or Design Innovation.

7+ years of experience conducting and managing customer discovery projects, and leading Human‑Centered Research methods from end‑to‑end, including research participant targeting, interviews, observation, secondary research, and data synthesis using qualitative and quantitative methods.

Experience managing cross‑functional teams and staff.

Preferred Qualifications

Ability to toggle between strategic thinking and detail orientation.

Not afraid of ambiguous and unstructured work.

Capability to manage multiple research projects with tight deadlines.

Daydream new startup ideas in spare time.

Skilled in creating and delivering compelling, data‑driven stories both visually and verbally.

Proficient in PowerPoint and Excel.

Experience creating prototypes and proofs of concepts (e.g., paper, digital wireframes and other mediums).

Compensation Range $93,000–$189,000 Annual Salary

Benefits Huntington provides a variety of benefits to colleagues, including health insurance coverage, a wellness program, life and disability insurance, a retirement savings plan, paid leave programs, paid holidays, and paid time off (PTO).

Workplace Type Office and flexible work arrangements may apply; specific arrangements will be provided by the hiring team.

Exempt Status Yes (not eligible for overtime pay)

EEO Statement Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice Visit Huntington's Career Web Site for more details.

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