CX AI Transformation Director

A leading financial services and healthcare technology company is seeking a Director of CX AI to lead and execute the AI roadmap for enhancing client experience. The successful candidate will need 4+ years in customer experience with a background in modern AI architectures. The role offers a hybrid work model and competitive salary ranges in California. You will engage in tool evaluations, workflow modernization, and governance frameworks, making a significant impact on how the organization leverages technology. #J-18808-Ljbffr