Director, Technology Business Operations
PitchBook, Seattle, WA, United States
At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About The Role As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!
We are seeking a highly strategic, engineering‑fluent Director, Technology Business Operations to operate the Office of the EVP, Technology & Engineering and amplify the impact of our technology leadership across a global Technology organization (500+ employees). You’ll translate strategy into execution, run the operating cadence, and drive cross‑functional alignment so Product Engineering, Data Collection Technology, AI/ML, Enterprise Technology, and Technology Operations deliver reliably against company priorities. You will combine technical depth with program rigor - able to interrogate proposals, shape architecture decisions, and accelerate outcomes on the most important bets. Success looks like a predictable operating system, sharper portfolio choices, and visible improvements in delivery velocity and reliability.
Primary Job Responsibilities Strategic Leadership & Portfolio
Serve as a thought partner to the EVP, shaping priorities, sequencing big bets, and maintaining a transparent risk & decision log
Translate strategy into OKRs, KPIs, and investment theses; ensure capacity/headcount plans and budgets align to those bets
Lead annual and quarterly planning (OKRs, capacity, headcount) and ensure roadmaps across Technology & Engineering functions
Technical Program & Architecture Stewardship
Run the technical RFC process and technology review cadence; drive crisp design‑doc hygiene and decision records
Partner with platform/data/ML/security leaders to ensure alignment across cloud strategy, data platforms (e.g., Snowflake), AI initiatives, and engineering metrics; elevate trade‑offs to the EVP when needed
Lead build‑vs‑buy with TCO/ROI, risk, and vendor diligence (with Security/Legal); oversee platform migrations and critical technical partnerships
Champion engineering health metrics (SLIs/SLOs, DORA, SPACE) and ensure telemetry informs resourcing and priority calls
Operating System & Business Rhythm
Build and run the cadence: weekly staff, technical deep dives, QBRs, leadership offsites; ensure agendas, narratives, and pre‑reads produce decisions
Improve mechanisms that increase visibility, predictability, and accountability (dashboards, scorecards, postmortems, retros)
Partner with Technology Operations, Finance, HR, Talent, Procurement, and Program Management on budgets, hiring pipelines, vendor management, and governance
Planning, Delivery, and Risk
Maintain the enterprise technology portfolio and critical path; surface dependencies and resolve cross‑team trade‑offs quickly
Oversee single point of ownership for initiatives
Ensure oversight of tier‑1 incidents; ensure incident RCAs drive systemic fixes
Apply Agile, Lean, and Fast‑Flow principles to reduce lead time and improve flow efficiency across teams
Leadership Enablement & Communications
Craft EVP‑level communications: board/exec updates, town halls, technical narratives, and customer‑facing materials; ensure message‑market‑metrics alignment
Serve as a proxy for the EVP in forums and decision meetings with pre‑agreed authority
Represent the EVP, Technology in predefined forums (e.g., initiative reviews, architecture boards) and commit to direction when proposals meet agreed criteria
Approvals: Recommend budget trade‑offs and vendor selections
Lead change‑management initiatives in org design, hiring, and culture; model the company’s values
People, Culture & Org Health
Foster belonging, psychological safety, candor, and continuous improvement; promote clear ownership and decision‑making
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills And Qualifications
Bachelor's or Master's in Computer Science, Computer Engineering, or similar
12+ years in technology roles (Engineering, Architecture, Product/TPM), including operating at senior levels in a 500+ employee tech org
Demonstrated ability to evaluate technical designs (cloud architecture, data platforms, AI/ML services, security posture), interrogate trade‑offs, and align to strategic outcomes
Track record running large cross‑functional programs in ambiguous environments; expert in OKR and portfolio governance
Strong working knowledge of Team Topologies and organizing technology teams at scale
Exceptional written/verbal communication and influencing skills; high EQ, professionalism, and discretion
Hands‑on familiarity with cloud (AWS/GCP), data platforms (e.g., Snowflake), observability (SLIs/SLOs), CI/CD, and container orchestration
Experience leading technology review processes; comfort with DORA/SPACE metrics and reliability practices
Prior Chief of Staff or similar strategic leadership experience preferred
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook: Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $205,000–$275,000
Target annual bonus percentage: 20%
Working Conditions At the heart of our company is a belief in the power of in‑person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on‑going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#J-18808-Ljbffr
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.
About The Role As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.
We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!
We are seeking a highly strategic, engineering‑fluent Director, Technology Business Operations to operate the Office of the EVP, Technology & Engineering and amplify the impact of our technology leadership across a global Technology organization (500+ employees). You’ll translate strategy into execution, run the operating cadence, and drive cross‑functional alignment so Product Engineering, Data Collection Technology, AI/ML, Enterprise Technology, and Technology Operations deliver reliably against company priorities. You will combine technical depth with program rigor - able to interrogate proposals, shape architecture decisions, and accelerate outcomes on the most important bets. Success looks like a predictable operating system, sharper portfolio choices, and visible improvements in delivery velocity and reliability.
Primary Job Responsibilities Strategic Leadership & Portfolio
Serve as a thought partner to the EVP, shaping priorities, sequencing big bets, and maintaining a transparent risk & decision log
Translate strategy into OKRs, KPIs, and investment theses; ensure capacity/headcount plans and budgets align to those bets
Lead annual and quarterly planning (OKRs, capacity, headcount) and ensure roadmaps across Technology & Engineering functions
Technical Program & Architecture Stewardship
Run the technical RFC process and technology review cadence; drive crisp design‑doc hygiene and decision records
Partner with platform/data/ML/security leaders to ensure alignment across cloud strategy, data platforms (e.g., Snowflake), AI initiatives, and engineering metrics; elevate trade‑offs to the EVP when needed
Lead build‑vs‑buy with TCO/ROI, risk, and vendor diligence (with Security/Legal); oversee platform migrations and critical technical partnerships
Champion engineering health metrics (SLIs/SLOs, DORA, SPACE) and ensure telemetry informs resourcing and priority calls
Operating System & Business Rhythm
Build and run the cadence: weekly staff, technical deep dives, QBRs, leadership offsites; ensure agendas, narratives, and pre‑reads produce decisions
Improve mechanisms that increase visibility, predictability, and accountability (dashboards, scorecards, postmortems, retros)
Partner with Technology Operations, Finance, HR, Talent, Procurement, and Program Management on budgets, hiring pipelines, vendor management, and governance
Planning, Delivery, and Risk
Maintain the enterprise technology portfolio and critical path; surface dependencies and resolve cross‑team trade‑offs quickly
Oversee single point of ownership for initiatives
Ensure oversight of tier‑1 incidents; ensure incident RCAs drive systemic fixes
Apply Agile, Lean, and Fast‑Flow principles to reduce lead time and improve flow efficiency across teams
Leadership Enablement & Communications
Craft EVP‑level communications: board/exec updates, town halls, technical narratives, and customer‑facing materials; ensure message‑market‑metrics alignment
Serve as a proxy for the EVP in forums and decision meetings with pre‑agreed authority
Represent the EVP, Technology in predefined forums (e.g., initiative reviews, architecture boards) and commit to direction when proposals meet agreed criteria
Approvals: Recommend budget trade‑offs and vendor selections
Lead change‑management initiatives in org design, hiring, and culture; model the company’s values
People, Culture & Org Health
Foster belonging, psychological safety, candor, and continuous improvement; promote clear ownership and decision‑making
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested
Skills And Qualifications
Bachelor's or Master's in Computer Science, Computer Engineering, or similar
12+ years in technology roles (Engineering, Architecture, Product/TPM), including operating at senior levels in a 500+ employee tech org
Demonstrated ability to evaluate technical designs (cloud architecture, data platforms, AI/ML services, security posture), interrogate trade‑offs, and align to strategic outcomes
Track record running large cross‑functional programs in ambiguous environments; expert in OKR and portfolio governance
Strong working knowledge of Team Topologies and organizing technology teams at scale
Exceptional written/verbal communication and influencing skills; high EQ, professionalism, and discretion
Hands‑on familiarity with cloud (AWS/GCP), data platforms (e.g., Snowflake), observability (SLIs/SLOs), CI/CD, and container orchestration
Experience leading technology review processes; comfort with DORA/SPACE metrics and reliability practices
Prior Chief of Staff or similar strategic leadership experience preferred
Must be authorized to work in the United States without the need for visa sponsorship now or in the future
Benefits + Compensation at PitchBook: Physical Health
Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Emotional Health
Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days
Social Health
Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events
Financial Health
401k match
Shared ownership employee stock program
Monthly transportation stipend
Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
Annual base salary: $205,000–$275,000
Target annual bonus percentage: 20%
Working Conditions At the heart of our company is a belief in the power of in‑person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on‑going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#J-18808-Ljbffr