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Digital Marketing & Guest Experience Associate

Granite State Gaming & Hospitality, Rochester, NH, United States


What You'll Expect As the Digital Marketing & Guest Experience Associate, you’ll be responsible for supporting the online presence and guest engagement strategies across all Granite State Gaming & Hospitality (GSGH) properties. This hybrid role combines digital marketing execution with on‑site guest service responsibilities, ensuring a seamless brand experience both online and in‑person.

What You'll Do

Manage social media and create engaging content

Monitor reviews and track digital performance

Support marketing campaigns and events

Ensure consistent branding across all digital platforms

Coordinate promotions across properties

Greet guests, build relationships, and enhance their experience

Assist with guest inquiries and on‑site activations

What You'll Bring

Strong communication and interpersonal skills

Organized, detail‑oriented, and able to manage multiple priorities

Customer‑focused mindset with a passion for hospitality

Knowledge of social media platforms and digital marketing basics

Analytical thinking with the ability to interpret performance data

Positive, energetic, and professional attitude

What We Require

Bachelor’s degree in Marketing or related field (or equivalent experience)

Familiarity with Google Analytics and social platforms

Must be 21+ and eligible to obtain a gaming license

Availability for flexible hours

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