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Underwriting Consultant, National Accounts Casualty, Retail Monoline Excess & Um

CNA, Chicago, IL, United States


Job Description You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA provides Excess Liability Coverages to businesses of all sizes, underwriting a diverse mix of business and industry classes including Manufacturing, Distributors, Real Estate, Technology, Retail, Hospitality and Professional Services. Our Excess Casualty Underwriters are high‑level individual contributors responsible for lead umbrella and excess accounts (both monoline and over CNA risk management primary accounts). As a recognized technical expert, you will drive business results through strong sales, marketing and relationship building skills with external and internal partners, managing the overall business development, growth and profitability of a book of business within the retail monoline umbrella space. The position is located in Chicago, IL on a hybrid in‑office schedule.

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines.

Reviews applications and financial requirements for risks requiring complex underwriting skills. Determines acceptability of risk in accordance with company guidelines and standards. Also determines the need for additional evidence of insurability and appropriate strategy.

Determines appropriate pricing based on financial and competitive analysis in line with compliance requirements.

Prepares quotes and answers questions from agencies, policyholders or other external contacts and escalates issues to management along with proposed solutions as necessary. Negotiates with agents to reach positive and profitable outcomes.

Notifies agencies of adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations.

Analyzes quality, quantity and profitability of risks underwritten and prepares reports for management review.

Markets products and services through agencies or through the brokerage community and makes field visits. Develops and maintains agency and/or broker relationships.

May provide guidance and assistance to other underwriters and other functional areas, particularly when related to cross‑sell opportunities.

Keeps current on state/territory issues and regulations, industry activity and trends and freely shares information with others.

Utilizes advanced functionality in relevant CNA systems to perform day‑to‑day activities.

Works with more senior underwriters or management on risks exceeding authority level or requiring special handling.

Skills, Knowledge & Abilities

Advanced knowledge of underwriting and insurance industry theories and practices.

Demonstrated high level of technical expertise and product‑specific knowledge.

Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.

Ability to work independently.

Strong analytical and problem‑solving skills.

Ability to exercise independent judgment and to make critical business decisions effectively.

Knowledge of Microsoft Office Suite as well as other business‑related software.

Demonstrated leadership skills.

Education & Experience

Bachelor's degree or equivalent experience. Professional designations preferred.

Typically, eight years’ underwriting experience.

Depending on experience, candidates may be hired into one of two Underwriter positions: Underwriting Consultant or Underwriting Consulting Director. Typically 5–10+ years of related experience.

Compensation In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help employees and their family members achieve physical, financial, emotional and social well‑being goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.

Equity & Accommodations CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com.

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