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Mortgage Loan Processor (Hybrid)

First Federal Bank of Kansas City, Leawood, KS, United States


We're looking for a detail-oriented and service driven Mortgage Loan Processor to join our team and play a key role in guiding our customers through the home loan journey. This is a hybrid role that works in the office at the corporate headquarters in Leawood on Tuesdays, Wednesdays, and Thursdays, and the ability to work from home on Mondays and Fridays.

What You'll Do

Reviews residential loan applications for completeness, accuracy, and compliance

Ensures all required disclosures are properly signed and documented

Orders and tracks key items like credit reports, appraisals, title work, and verifications

Communicates with employers, financial institutions, landlords, and borrowers to gather needed information

Prepares complete loan files for underwriting, including documentation such as 1003s, 1008s, and PMI applications

Evaluates loan files against FNMA/FHLMC, FHA, and VA guidelines

Works closely with loan officers, underwriters, and closers to keep loans on track

Answers questions and provides updates to borrowers, Realtors, and internal team members

Ensures all conditions are met prior to closing

Promotes and delivers quality internal and external customer service

Complies with all applicable banking laws and regulations, including, but not limited to, the Bank Secrecy Act, USA Patriot Act, and related anti-money laundering statutes; and, federal consumer protection legislation and regulations

What We're Looking For

High school diploma or GED required

2 - 5 years of mortgage or financial institution experience, especially loan processing or tracking

Knowledge of FNMA/FHLMC, FHA, and VA guidelines

Strong communication skills - both written and verbal

Solid math skills with the ability to calculate interest, payments, and percentages

Ability to manage multiple files and solve problems in a fast-paced environment

Comfortable working with loan systems (Encompass experience is a plus)

Typing speed of at least 45 WPM and general word processing skills

Why Join Us?

Flexible hybrid work model (Tuesday - Thursday in office, Mondays and Fridays work from home)

You'll be part of a local, community-driven bank where relationships matter

Supportive, team-oriented environment where your contributions are valued

Opportunity to grow your skills and build a meaningful career in mortgage lending

If you're someone who enjoys staying organized, solving problems, and helping people along one of the biggest milestones in their lives, apply now!

Note: The purpose of this document is to provide a general summary of essential responsibilities and requirements for the position and is not meant as an exhaustive list.

First Federal actively seeks to recruit and hire protected veterans.

First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.

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