VP, Commercial Lending Operations
Axos Bank, San Diego, CA, United States
Axos Bank
Target Range: $95,000.00/Yr. - $130,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 12.5% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5% These discretionary target bonuses may be awarded semi‑annually based upon your achievement of performance goals and targets.
About This Job The VP, Commercial Lending Operations is responsible for leading end‑to‑end operational execution across Axos’s Commercial & Industrial (C&I), Non‑Real Estate, Fund Finance, and/or Floorplan Lending platforms. This leader ensures operational excellence across loan onboarding, funding, servicing, portfolio management, documentation, and compliance. The role requires deep commercial lending expertise, strong operational discipline, and the ability to drive scalable processes, risk controls, and cross‑functional collaboration.
Responsibilities
Manage commercial loan documentation—both internal and attorney‑prepared—to ensure compliance with policies and regulations, and address audit findings as needed
Oversee receipt and accuracy of diligence items from customers, brokers, and third parties to support efficient loan origination and processing
Serve as a primary liaison with internal teams and external partners (Legal, Title, Escrow, Vendors, Insurance) to maintain smooth transaction flow and timely status updates
Review and maintain accurate loan data in systems such as nCino, Salesforce, and Jack Henry to effectively manage pipelines, workflows, and funding deadlines
Support process‑enhancement initiatives, including training team members to improve operational efficiency and service quality
Ensure funding conditions are met, documentation is complete, and funds are disbursed accurately and on time
Execute day‑to‑day loan processing activities, monitor workflow, clear bottlenecks, and uphold processing standards throughout the loan lifecycle
Identify operational risks and partner with relevant business units to strengthen workflows, align with regulatory expectations, and enhance overall controls
Lead a team of Commercial Lending Specialists responsible for managing commercial loans and maintaining high‑quality servicing standards
Collaborate across lending units to refine, implement, and improve processes that support accurate and compliant commercial loan servicing
Qualifications
Bachelor's degree
5+ years of experience in Commercial Lending Operations, with at least 2 years in a leadership position
Paralegal experience/certification preferred
Strong analytical and problem‑solving skills, with a keen attention to detail
Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders
Proficiency in lending software systems (preferably, Salesforce) and Microsoft Office Suite; experience with data analysis tools is preferred
Axos Employee Benefits May Include
Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self‑Directed Trading
About Axos Born digital‑first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology‑driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos.
Pre‑Employment Background Check and Drug Test All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre‑employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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Target Range: $95,000.00/Yr. - $130,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 12.5% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5% These discretionary target bonuses may be awarded semi‑annually based upon your achievement of performance goals and targets.
About This Job The VP, Commercial Lending Operations is responsible for leading end‑to‑end operational execution across Axos’s Commercial & Industrial (C&I), Non‑Real Estate, Fund Finance, and/or Floorplan Lending platforms. This leader ensures operational excellence across loan onboarding, funding, servicing, portfolio management, documentation, and compliance. The role requires deep commercial lending expertise, strong operational discipline, and the ability to drive scalable processes, risk controls, and cross‑functional collaboration.
Responsibilities
Manage commercial loan documentation—both internal and attorney‑prepared—to ensure compliance with policies and regulations, and address audit findings as needed
Oversee receipt and accuracy of diligence items from customers, brokers, and third parties to support efficient loan origination and processing
Serve as a primary liaison with internal teams and external partners (Legal, Title, Escrow, Vendors, Insurance) to maintain smooth transaction flow and timely status updates
Review and maintain accurate loan data in systems such as nCino, Salesforce, and Jack Henry to effectively manage pipelines, workflows, and funding deadlines
Support process‑enhancement initiatives, including training team members to improve operational efficiency and service quality
Ensure funding conditions are met, documentation is complete, and funds are disbursed accurately and on time
Execute day‑to‑day loan processing activities, monitor workflow, clear bottlenecks, and uphold processing standards throughout the loan lifecycle
Identify operational risks and partner with relevant business units to strengthen workflows, align with regulatory expectations, and enhance overall controls
Lead a team of Commercial Lending Specialists responsible for managing commercial loans and maintaining high‑quality servicing standards
Collaborate across lending units to refine, implement, and improve processes that support accurate and compliant commercial loan servicing
Qualifications
Bachelor's degree
5+ years of experience in Commercial Lending Operations, with at least 2 years in a leadership position
Paralegal experience/certification preferred
Strong analytical and problem‑solving skills, with a keen attention to detail
Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders
Proficiency in lending software systems (preferably, Salesforce) and Microsoft Office Suite; experience with data analysis tools is preferred
Axos Employee Benefits May Include
Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self‑Directed Trading
About Axos Born digital‑first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology‑driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos.
Pre‑Employment Background Check and Drug Test All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre‑employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
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