Director of Tier 3 EnterpriseRX Support

A leading healthcare services provider seeks a Director of Technical Support Engineering to lead Tier 3 support for EnterpriseRX. The role involves defining support strategies, managing complex incident resolutions, and developing a high-performing team. Candidates should have 12+ years of experience in IT operations, strong analytical skills, and proficiency in tools like SQL and Salesforce Service Cloud. This position is hybrid, requiring a presence at the Las Colinas, TX office at least two days a week, with a competitive salary ranging from $124,400 to $207,400. #J-18808-Ljbffr