
Tax Analyst III
Sinch, Chicago, IL, United States
ABOUT SINCH
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, PayPal, Visa and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI‑infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
DESCRIPTION The Tax Analyst is a specialized tax professional responsible for preparing and ensuring our company's compliance with indirect tax regulations, such as Sales & Use Tax (SUT), Telecom, and 911. This position will be responsible for preparing property tax data for 3rd party advisors. The Tax group at Sinch is talented, collaborative and thrives by being results‑oriented as individuals while supporting teammates when necessary to help ensure success.
RESPONSIBILITIES
Tax Return Preparation & Filing: ensuring the accurate and timely preparation and submission of tax data to 3rd party advisors, to file multi‑jurisdictional indirect tax returns and payments (state, local, and international, depending on the company).
Account Reconciliations: Preparing monthly and quarterly general ledger account reconciliations for indirect tax liability accounts.
Tax Compliance Management: Ensuring company compliance with all new and revised indirect tax laws and regulations across all operating jurisdictions, under the direction of the Sr. Indirect Tax Manager.
Audit Management: Serve as a key contact during indirect tax audits, reporting to the Sr. Indirect Tax Manager. Responsibilities include gathering, analyzing, and preparing detailed documentation (e.g., work papers, supporting data) to effectively defend the company's tax positions.
Notice Resolution: Researching and resolving complex tax notices and inquiries from various domestic and international tax authorities.
Process Optimization: Proactively assist the Sr. Indirect Tax Manager in developing and executing strategies to streamline tax processes, strengthen controls, and drive efficiency gains (e.g., utilizing automation tools, standardizing documentation).
Tax Technology: Troubleshooting tax determination software (Avalara, or SAP/ERP tax settings) to ensure accurate tax calculations on transactions.
REQUIREMENTS
Bachelor’s degree in accounting, taxation, business or finance
CPA or CMI certification a plus
5+ years of relevant accounting or indirect tax experience
Strong knowledge of US indirect tax; experience with sales and use tax
Experience with telecom tax reporting issues is a plus
Experience interacting with tax auditors and audit defense
Experience with general ledger systems such as Microsoft AX and SAP by Design, billing systems, and internal tax engines
Strong Microsoft Office skills, particularly Excel
Superior organization, prioritization and planning skills
Track record of taking initiative to drive individual and team results
Bias for independent analysis, collaborative resolution, and problem‑solving
Comfortable and confident in a results‑driven team‑oriented environment
Excellent interpersonal, oral and written communication skills
BENEFITS
STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
CARE FOR YOURSELF:
Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
SECURE YOUR FUTURE:
Plan for your future with our Roth and Pre‑tax 401(k) options including an employer match for all participants.
TAKE A BREAK:
Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
PUT FAMILY FIRST:
We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
WORK WHEREVER:
Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
MAKE AN IMPACT:
Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
SALARY The annual starting salary for this position is between $100,000.00-$105,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 4/26/2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
REMOTE ELIGIBILITY This role is remote. Candidates must currently reside in and be eligible for employment in one of our hub cities: San Antonio, Chicago, Denver, Atlanta or Seattle. Relocation and visa sponsorship are not available for this role.
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Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI‑infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
DESCRIPTION The Tax Analyst is a specialized tax professional responsible for preparing and ensuring our company's compliance with indirect tax regulations, such as Sales & Use Tax (SUT), Telecom, and 911. This position will be responsible for preparing property tax data for 3rd party advisors. The Tax group at Sinch is talented, collaborative and thrives by being results‑oriented as individuals while supporting teammates when necessary to help ensure success.
RESPONSIBILITIES
Tax Return Preparation & Filing: ensuring the accurate and timely preparation and submission of tax data to 3rd party advisors, to file multi‑jurisdictional indirect tax returns and payments (state, local, and international, depending on the company).
Account Reconciliations: Preparing monthly and quarterly general ledger account reconciliations for indirect tax liability accounts.
Tax Compliance Management: Ensuring company compliance with all new and revised indirect tax laws and regulations across all operating jurisdictions, under the direction of the Sr. Indirect Tax Manager.
Audit Management: Serve as a key contact during indirect tax audits, reporting to the Sr. Indirect Tax Manager. Responsibilities include gathering, analyzing, and preparing detailed documentation (e.g., work papers, supporting data) to effectively defend the company's tax positions.
Notice Resolution: Researching and resolving complex tax notices and inquiries from various domestic and international tax authorities.
Process Optimization: Proactively assist the Sr. Indirect Tax Manager in developing and executing strategies to streamline tax processes, strengthen controls, and drive efficiency gains (e.g., utilizing automation tools, standardizing documentation).
Tax Technology: Troubleshooting tax determination software (Avalara, or SAP/ERP tax settings) to ensure accurate tax calculations on transactions.
REQUIREMENTS
Bachelor’s degree in accounting, taxation, business or finance
CPA or CMI certification a plus
5+ years of relevant accounting or indirect tax experience
Strong knowledge of US indirect tax; experience with sales and use tax
Experience with telecom tax reporting issues is a plus
Experience interacting with tax auditors and audit defense
Experience with general ledger systems such as Microsoft AX and SAP by Design, billing systems, and internal tax engines
Strong Microsoft Office skills, particularly Excel
Superior organization, prioritization and planning skills
Track record of taking initiative to drive individual and team results
Bias for independent analysis, collaborative resolution, and problem‑solving
Comfortable and confident in a results‑driven team‑oriented environment
Excellent interpersonal, oral and written communication skills
BENEFITS
STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
CARE FOR YOURSELF:
Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
SECURE YOUR FUTURE:
Plan for your future with our Roth and Pre‑tax 401(k) options including an employer match for all participants.
TAKE A BREAK:
Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
PUT FAMILY FIRST:
We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
WORK WHEREVER:
Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
MAKE AN IMPACT:
Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
SALARY The annual starting salary for this position is between $100,000.00-$105,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until 4/26/2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
REMOTE ELIGIBILITY This role is remote. Candidates must currently reside in and be eligible for employment in one of our hub cities: San Antonio, Chicago, Denver, Atlanta or Seattle. Relocation and visa sponsorship are not available for this role.
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