Relationship Manager Sr. - Enterprise Payments
Huntington National Bank, Detroit, MI, United States
Summary
Responsible for growing and maintaining client relationships in an existing portfolio of enterprise-level customers through a consultative selling approach to cross‑sell value‑added services, including card processing, ACH, fraud mitigation, POS systems, and more, ensuring all risk, regulatory, and profitability goals are met. Work with commercial customers generally with annual revenues of $X - $XX.
Duties and Responsibilities
Grow and maintain client relationships in an existing portfolio of enterprise-level customers through a consultative selling approach to cross‑sell value‑added services, ensuring all risk, regulatory, and profitability goals are met.
Serve as a trusted advisor to commercial and large account clients, building long‑term relationships and delivering strategic payment solutions. Present strategic recommendations and performance reviews to C‑level stakeholders, demonstrating clear business value and ROI.
Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism.
Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
Perform other duties and projects as assigned.
Basic Qualifications
Bachelor's degree in accounting, finance, economics, or equivalent related experience.
Minimum 10 years successful merchant services, payments for financial technology relationship or sales experience.
Preferred Qualifications
Proven success managing large or complex accounts.
Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sale systems, etc.), create brand awareness and successfully generate meaningful new client relationships in a specified commercial space.
Deep knowledge of payment products and industry applications.
Strong executive presence and ability to communicate effectively with senior stakeholders.
Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills.
Consultative mindset with a passion for solving client challenges.
Strong analytical and strategic planning abilities.
Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems.
Master’s degree (MBA or similar) in a relevant field.
Established network of industry contacts and involvement in industry associations.
Flexible Work Arrangements Certain positions outside our branch network may be eligible for a flexible work arrangement, combining in‑office and remote work.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
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Duties and Responsibilities
Grow and maintain client relationships in an existing portfolio of enterprise-level customers through a consultative selling approach to cross‑sell value‑added services, ensuring all risk, regulatory, and profitability goals are met.
Serve as a trusted advisor to commercial and large account clients, building long‑term relationships and delivering strategic payment solutions. Present strategic recommendations and performance reviews to C‑level stakeholders, demonstrating clear business value and ROI.
Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism.
Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
Perform other duties and projects as assigned.
Basic Qualifications
Bachelor's degree in accounting, finance, economics, or equivalent related experience.
Minimum 10 years successful merchant services, payments for financial technology relationship or sales experience.
Preferred Qualifications
Proven success managing large or complex accounts.
Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sale systems, etc.), create brand awareness and successfully generate meaningful new client relationships in a specified commercial space.
Deep knowledge of payment products and industry applications.
Strong executive presence and ability to communicate effectively with senior stakeholders.
Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills.
Consultative mindset with a passion for solving client challenges.
Strong analytical and strategic planning abilities.
Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems.
Master’s degree (MBA or similar) in a relevant field.
Established network of industry contacts and involvement in industry associations.
Flexible Work Arrangements Certain positions outside our branch network may be eligible for a flexible work arrangement, combining in‑office and remote work.
Huntington is an Equal Opportunity Employer.
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
#J-18808-Ljbffr