
Remote Senior Client Service & Escalations Specialist
KeyCorp, Buffalo, NY, United States
A major financial services provider is seeking an experienced Senior Client Service Specialist to manage escalated client requests and enhance service quality. This role involves analyzing issues, collaborating with internal teams, and supporting clients in a fast-paced environment. Applicants should have at least 5 years in financial services and expertise in client escalation management. The position offers a hybrid work model and competitive salary range, with opportunities for professional growth.
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