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Remote Mediator & Intake Specialist for Consumer Complaints

City of New York, New York, NY, United States


A municipal organization in New York seeks a Mediator and Intake Specialist to handle consumer complaints and provide clerical support. Responsibilities include analyzing complaints, maintaining databases, and ensuring timely follow-up. The role requires a high school diploma and one year of clerical experience, with the ability to type at least 100 words per minute. This is an inclusive workplace, committed to diversity and equal opportunity. Remote work is available up to 2 days per week. #J-18808-Ljbffr