Provider Field Representative - Jackson, MS
Gainwell Technologies, Jackson, MS, United States
Date: Apr 9, 2026
Location: Jackson, MS, US, 39157
Provider Field Representative - Jackson, MS Summary As a
Provider Field Representative - Jackson, MS
at Gainwell, you will harness technology to help clients improve the health and well‑being of the members they serve. You will contribute your skills and work with a team dedicated to innovative solutions for healthcare challenges. Here are the details of this position.
Your role in our mission
Analyzes inquiries through use of personal knowledge of the particular functional subject matter. Augments knowledge with reference materials as needed.
Provides response and takes appropriate action to resolve. May interact directly with original requestor, advise others on how to respond or elevate to a higher level if needed.
Contributes to a shared knowledge database to facilitate response consistency and to document complex issue resolution.
Monitors customer inquiries for a specific functional area, tracks progress and resolution of escalated inquiries.
Assists less experienced staff in developing appropriate responses.
What we're looking for
Bachelor’s degree or a minimum of 5 years of relevant experience in the healthcare industry.
Strong knowledge of claims processing and provider relations.
Proficiency in delivering presentations and public speaking.
Familiarity with federal and state healthcare regulations.
In-depth understanding of Medicaid policies and procedures.
What you should expect in this role
On‑site position based in Jackson/Ridgeland, MS, with potential for hybrid work after 90 to 120 days.
Work schedule is Monday – Friday, 8:00 AM to 5:00 PM CST.
Video cameras must be used during all interviews, as well as during the initial week of orientation.
Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment.
Ability and willingness to travel with occasional overnight stays (approximately 50% within territory).
If travel is required, transportation is covered.
Employee Benefits & Perks
Health benefits (medical, dental, and vision) begin on Day 1 of employment.
401(k) with company match and additional benefits become available within the first few months.
Employees can take advantage of the flexible vacation policy after 90 days of employment.
Career growth and advancement opportunities are encouraged and supported.
A company‑provided computer is supplied for work use.
Nearest Major Market: Jackson Mississippi
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
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Location: Jackson, MS, US, 39157
Provider Field Representative - Jackson, MS Summary As a
Provider Field Representative - Jackson, MS
at Gainwell, you will harness technology to help clients improve the health and well‑being of the members they serve. You will contribute your skills and work with a team dedicated to innovative solutions for healthcare challenges. Here are the details of this position.
Your role in our mission
Analyzes inquiries through use of personal knowledge of the particular functional subject matter. Augments knowledge with reference materials as needed.
Provides response and takes appropriate action to resolve. May interact directly with original requestor, advise others on how to respond or elevate to a higher level if needed.
Contributes to a shared knowledge database to facilitate response consistency and to document complex issue resolution.
Monitors customer inquiries for a specific functional area, tracks progress and resolution of escalated inquiries.
Assists less experienced staff in developing appropriate responses.
What we're looking for
Bachelor’s degree or a minimum of 5 years of relevant experience in the healthcare industry.
Strong knowledge of claims processing and provider relations.
Proficiency in delivering presentations and public speaking.
Familiarity with federal and state healthcare regulations.
In-depth understanding of Medicaid policies and procedures.
What you should expect in this role
On‑site position based in Jackson/Ridgeland, MS, with potential for hybrid work after 90 to 120 days.
Work schedule is Monday – Friday, 8:00 AM to 5:00 PM CST.
Video cameras must be used during all interviews, as well as during the initial week of orientation.
Harver Assessment Requirement: As part of our interview process, all candidates must complete the Harver Assessment.
Ability and willingness to travel with occasional overnight stays (approximately 50% within territory).
If travel is required, transportation is covered.
Employee Benefits & Perks
Health benefits (medical, dental, and vision) begin on Day 1 of employment.
401(k) with company match and additional benefits become available within the first few months.
Employees can take advantage of the flexible vacation policy after 90 days of employment.
Career growth and advancement opportunities are encouraged and supported.
A company‑provided computer is supplied for work use.
Nearest Major Market: Jackson Mississippi
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
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