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Channel Account Manager (Inside Sales)

Crestron Electronics, Plano, TX, United States


The Channel Account Manager owns the growth, health, and execution of Crestron's business through channel partners (authorized dealers) within an assigned territory. This role combines partner enablement, joint go-to-market planning, and pipeline acceleration to drive sustained revenue and market share for Crestron's portfolio. The primary point of contact for partner leadership, sales, engineering, and marketing teams—ensuring partners are trained, certified, motivated, and aligned to Crestron's strategic priorities.

Responsibilities

Build and execute territory channel plans with measurable revenue, margin, and growth targets - in collaboration with our field sales team

Develop joint business plans with priority partners: set quarterly goals, MDF usage, enablement milestones, and pipeline targets

Maintain account coverage models for top partners (e.g., tiering, frequency plans, executive alignment, and cadence)

Own partner forecast accuracy and sales attainment through maximizing account value and spend

Perform ongoing pipeline reviews (opportunity validation, stage hygiene, close plans) using Salesforce

Leverage strategic pricing, demo units, proof-of-concept engagements, and technical pre-sales support to eliminate friction and accelerate deal closure

Ensure partner sellers and engineers are trained/certified across Crestron's portfolio

Drive adoption of Crestron partner portals, quoting tools, and technical resources

Align with Regional Sales, Technical Services, Product Marketing, and Operations to drive revenue and improve customer experience

Deliver executive QBRs with key partners and Crestron leadership

Provide voice of channel feedback to product teams (market requirements, competitive insights, feature gaps)

Qualifications

Channel sales/account management (focus on consultative, solutions, relationship selling)

Prior experience with Crestron or competitive Technical/AV ecosystems preferred

Familiarity with verticals (enterprise, education, government, healthcare, hospitality, luxury residential) preferred

Proven success managing distributors/resellers/integrators with revenue accountability and forecast ownership

Strong knowledge of AV-over-IP, UC platforms (Teams/Zoom), control systems, or smart building solutions

Effectively manage daily key activities within Crestron CRM (Salesforce)

Location Must be able to commute to our office location in Plano 3-5 days/week - located at 7250 Dallas Pkwy, Plano, TX 75024

Travel Must be able to travel 3-5 times/year for on-site partner meetings, major tradeshows and customer demos/training

Compensation Per applicable state requirements, the annual pay range for this position ($85,000 - $115,000) consists of a base salary and target sales incentive (subject to performance), reflects the hiring range for candidates performing the role in those specific states. Also note, an individual's offer may vary from this range as it may be impacted by additional factors, including but not limited to the candidate's hiring location, qualifications, experience, and market factors.

Benefits Crestron Electronics offers a competitive total compensation package including Medical, Dental, Vision, Life Insurance, Short Term Disability, 401K with company match, Paid Time Off, Holidays, On-site Amenities at NJ Headquarters & TX Facilities, Crestron Market Cafes, and Fitness Centers.

EEO/M/F/D/V No Solicitation* Any agency submittal to any employee of Crestron Electronics, Inc by any method of communication will be deemed the sole property of Crestron Electronics Inc.

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