Director of Corporate Affairs, Communications & Social Responsibility
Din Tai Fung North America, Arcadia, CA, United States
The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. This range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
DIN TAI FUNG RESTAURANTS Job Title: Director of Corporate Affairs, Communications & Social Responsibility Compensation: $157,700 - $204,000 Annual Salary
Location: Hybrid, Din Tai Fung - Restaurant Support Center in Arcadia/Pasadena, California
About Us Din Tai Fung is a globally celebrated, family‑owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America, DTF is Michelin‑recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.
Benefits And Perks
Competitive Pay & Benefits
Employer Contribution for individuals and eligible dependents’ medical insurance
Dental, Vision, and Life Insurance
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) Plan with company match
Employee Assistance Program
Discounts through BenefitHub
Employee Meal Discounts
Flexible Time Off (FTO) to support work‑life balance
Paid Sick Leave (PSL) to care for your health or loved ones
Quarterly Wellness Days – extra time off to recharge every season
Bonus Eligible
Opportunities for growth; we love promoting within
About The Role The Director of Corporate Affairs, Communications & Social Responsibility leads the company’s internal and external communications strategy and corporate social responsibility initiatives. This role ensures the brand is consistently represented with clarity, credibility, and purpose across all audiences, including team members, media, and the broader community. Reporting to the Head of Marketing, this leader protects and elevates brand reputation, strengthens stakeholder trust, and embeds social impact into how the organization communicates and operates.
Responsibilities
Build, lead, and develop a high‑performing team while managing external agencies and cross‑functional partnerships to ensure effective execution.
Lead external communications strategy including public relations, media relations, awards submissions, and thought leadership initiatives to strengthen brand visibility and credibility.
Oversee internal communications strategy, ensuring consistent, clear, and engaging messaging that aligns team members to company priorities, culture, and values.
Develop and execute crisis communications and issues‑management strategies, ensuring timely, accurate, and brand‑aligned responses to protect company reputation.
Plan and execute internal corporate events and leadership forums, including company‑wide meetings, training, and culture‑building initiatives.
Lead the development and execution of the company’s corporate social responsibility (CSR) strategy aligned to brand purpose and business objectives.
Partner with executive leadership and the VP of Marketing to develop enterprise messaging, narratives, and spokesperson strategy.
Oversee community engagement, philanthropic partnerships, and cause‑related initiatives to strengthen brand trust and local impact.
Integrate CSR initiatives into brand storytelling, internal engagement, and external communications to reinforce company values.
Establish and track key performance indicators for communications and CSR efforts; measure effectiveness and communicate impact to stakeholders.
Job Requirements
10–12+ years of leadership experience across communications, PR, corporate affairs, or related functions
Proven ability to manage brand reputation, crisis communications, and complex stakeholder environments
Strong strategic thinking with the ability to translate brand strategy into communications programs
Excellent written and verbal communication skills with strong executive presence
Preferred Requirements
Experience in hospitality, restaurants, retail, or consumer‑facing brands
Experience leading corporate social responsibility or purpose‑driven initiatives
Strong analytical and insight‑driven mindset
Essential Functions
Lead strategic communications initiatives that strengthen brand reputation and trust
Develop messaging frameworks and narratives that align with company priorities
Oversee PR and media engagement strategies
Lead internal communications that inform and align team members
Build and manage CSR initiatives that support the company’s mission and values
Collaborate with executive leadership and cross‑functional teams to support key initiatives
Special Requirements
Ability to travel occasionally for events, leadership meetings, or community initiatives
Ability to represent the company in public‑facing settings including media and industry forums
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job‑related duties assigned by their supervisor.
Equal Opportunity Employer Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.
Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants Must Be 18 Years or Older Applicants must be 18 years or older.
U.S. Employment Eligibility In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, visit: https://www.e-verify.gov/employees.
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DIN TAI FUNG RESTAURANTS Job Title: Director of Corporate Affairs, Communications & Social Responsibility Compensation: $157,700 - $204,000 Annual Salary
Location: Hybrid, Din Tai Fung - Restaurant Support Center in Arcadia/Pasadena, California
About Us Din Tai Fung is a globally celebrated, family‑owned restaurant brand founded in 1972 and internationally renowned for its iconic Xiao Long Bao. With more than 165 locations across 13 countries including 20 in North America, DTF is Michelin‑recognized and admired for its uncompromising quality, authentic flavors, and warm, gracious hospitality. Each location delivers an elevated yet inviting cultural dining experience designed to delight guests on any occasion.
Benefits And Perks
Competitive Pay & Benefits
Employer Contribution for individuals and eligible dependents’ medical insurance
Dental, Vision, and Life Insurance
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) Plan with company match
Employee Assistance Program
Discounts through BenefitHub
Employee Meal Discounts
Flexible Time Off (FTO) to support work‑life balance
Paid Sick Leave (PSL) to care for your health or loved ones
Quarterly Wellness Days – extra time off to recharge every season
Bonus Eligible
Opportunities for growth; we love promoting within
About The Role The Director of Corporate Affairs, Communications & Social Responsibility leads the company’s internal and external communications strategy and corporate social responsibility initiatives. This role ensures the brand is consistently represented with clarity, credibility, and purpose across all audiences, including team members, media, and the broader community. Reporting to the Head of Marketing, this leader protects and elevates brand reputation, strengthens stakeholder trust, and embeds social impact into how the organization communicates and operates.
Responsibilities
Build, lead, and develop a high‑performing team while managing external agencies and cross‑functional partnerships to ensure effective execution.
Lead external communications strategy including public relations, media relations, awards submissions, and thought leadership initiatives to strengthen brand visibility and credibility.
Oversee internal communications strategy, ensuring consistent, clear, and engaging messaging that aligns team members to company priorities, culture, and values.
Develop and execute crisis communications and issues‑management strategies, ensuring timely, accurate, and brand‑aligned responses to protect company reputation.
Plan and execute internal corporate events and leadership forums, including company‑wide meetings, training, and culture‑building initiatives.
Lead the development and execution of the company’s corporate social responsibility (CSR) strategy aligned to brand purpose and business objectives.
Partner with executive leadership and the VP of Marketing to develop enterprise messaging, narratives, and spokesperson strategy.
Oversee community engagement, philanthropic partnerships, and cause‑related initiatives to strengthen brand trust and local impact.
Integrate CSR initiatives into brand storytelling, internal engagement, and external communications to reinforce company values.
Establish and track key performance indicators for communications and CSR efforts; measure effectiveness and communicate impact to stakeholders.
Job Requirements
10–12+ years of leadership experience across communications, PR, corporate affairs, or related functions
Proven ability to manage brand reputation, crisis communications, and complex stakeholder environments
Strong strategic thinking with the ability to translate brand strategy into communications programs
Excellent written and verbal communication skills with strong executive presence
Preferred Requirements
Experience in hospitality, restaurants, retail, or consumer‑facing brands
Experience leading corporate social responsibility or purpose‑driven initiatives
Strong analytical and insight‑driven mindset
Essential Functions
Lead strategic communications initiatives that strengthen brand reputation and trust
Develop messaging frameworks and narratives that align with company priorities
Oversee PR and media engagement strategies
Lead internal communications that inform and align team members
Build and manage CSR initiatives that support the company’s mission and values
Collaborate with executive leadership and cross‑functional teams to support key initiatives
Special Requirements
Ability to travel occasionally for events, leadership meetings, or community initiatives
Ability to represent the company in public‑facing settings including media and industry forums
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job‑related duties assigned by their supervisor.
Equal Opportunity Employer Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.
Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Applicants Must Be 18 Years or Older Applicants must be 18 years or older.
U.S. Employment Eligibility In the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, visit: https://www.e-verify.gov/employees.
#J-18808-Ljbffr