Global Indirect Tax - Automation & AI Manager
Grant Thornton, Chicago, IL, United States
As a Global Indirect Tax Technology Manager, you will help modernize tax departments through practical automation, advanced analytics, intelligent document processing, and AI-enabled solutions. While the role supports initiatives across all tax types (direct and indirect), there is a strong focus on Global Indirect Tax, including Sales & Use Tax (SUT), VAT, GST, and E-Invoicing, given the operational complexity and data intensity in these areas.
This role requires a strong blend of tax technology expertise, consulting leadership, and client engagement capabilities. Managers lead client engagements from initial concept through deployment, helping tax departments design scalable technology solutions that improve operational efficiency, strengthen controls, and enable better visibility into tax data and processes.
In addition to project delivery, Managers contribute to practice growth by supporting business development initiatives, participating in proposal efforts, and helping shape new solution offerings that align with evolving client needs.
This position focuses on improving the operations of the tax function by connecting data, automating workflows, improving visibility, and enabling more scalable tax processes.
Day-to-Day Responsibilities
Leading client engagements and serving as a primary point of contact for tax technology initiatives
Managing projects from initial scoping and requirements gathering through architecture design, development oversight, testing, and deployment
Asking thoughtful questions to understand client challenges, gather requirements, and accurately translate business needs into technical solution designs
Designing and overseeing the development of data pipelines and automation workflows to streamline tax data processing and compliance activities
Overseeing the design and development of dashboards and analytics to provide tax leaders with improved operational insight and decision support
Designing and overseeing the development of AI-enabled solutions within tax operations, including intelligent document processing, data extraction and classification, and decision-support tools
Collaborating with tax leaders to identify operational gaps and develop scalable technology solutions
Translating complex tax and data challenges into practical technical solutions using modern data and automation tools
Managing relationships with cross-functional teams including tax professionals, data engineers, and client stakeholders
Supporting proposal development, participating in sales discussions, and contributing to new business opportunities
Mentoring and developing team members while guiding project delivery and solution implementation
Contributing to internal innovation efforts and helping expand the firm’s tax technology capabilities
Technical Skills and Qualifications
Bachelor’s degree in Accounting, Finance, Tax, or a related technical field (e.g., Computer Science, Data Analytics, MIS, Computer Engineering)
5 years of experience in tax technology consulting, tax operations, or a technical role within public accounting or industry
Experience working with tax technology or tax operations across multiple tax types, with a strong preference for experience in Indirect Tax (Sales & Use Tax, VAT, GST, or E-Invoicing)
Professional credential required (CPA, JD, PMP, Six Sigma Green Belt or higher, CISA, CMI, or similar credential)
Strong SQL skills for querying and analyzing large transactional datasets
Experience with Python or similar languages for scripting, analytics, or ETL processes
Working knowledge of ERP data structures across financial, procurement, and invoicing modules (e.g., SAP or Oracle)
Experience with low-code automation tools, including Microsoft Power Platform (Power Automate, Power Apps, Power BI)
Hands-on experience with automation tools such as Power Automate, UiPath, or similar platforms
Experience with ETL tools such as Alteryx and Power Query; familiarity with KNIME or Domo is a plus
Experience designing dashboards and data models using Power BI or Tableau
Exposure to AI, machine learning concepts, or Intelligent Document Processing (IDP) applied to business processes or tax workflows
Familiarity with Microsoft Fabric, SharePoint integrations, or modern data platform architectures is a plus
Demonstrated ability to manage engagements and deliver solutions from concept through deployment
Strong communication and consulting skills, with the ability to present technical solutions to tax leaders and executive stakeholders
Ability to travel as needed
The base salary range for this position is between $172,500 and $215,625. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
#LI-RS1 #Hybrid
Benefits We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HRHelp@us.gt.com. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
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This role requires a strong blend of tax technology expertise, consulting leadership, and client engagement capabilities. Managers lead client engagements from initial concept through deployment, helping tax departments design scalable technology solutions that improve operational efficiency, strengthen controls, and enable better visibility into tax data and processes.
In addition to project delivery, Managers contribute to practice growth by supporting business development initiatives, participating in proposal efforts, and helping shape new solution offerings that align with evolving client needs.
This position focuses on improving the operations of the tax function by connecting data, automating workflows, improving visibility, and enabling more scalable tax processes.
Day-to-Day Responsibilities
Leading client engagements and serving as a primary point of contact for tax technology initiatives
Managing projects from initial scoping and requirements gathering through architecture design, development oversight, testing, and deployment
Asking thoughtful questions to understand client challenges, gather requirements, and accurately translate business needs into technical solution designs
Designing and overseeing the development of data pipelines and automation workflows to streamline tax data processing and compliance activities
Overseeing the design and development of dashboards and analytics to provide tax leaders with improved operational insight and decision support
Designing and overseeing the development of AI-enabled solutions within tax operations, including intelligent document processing, data extraction and classification, and decision-support tools
Collaborating with tax leaders to identify operational gaps and develop scalable technology solutions
Translating complex tax and data challenges into practical technical solutions using modern data and automation tools
Managing relationships with cross-functional teams including tax professionals, data engineers, and client stakeholders
Supporting proposal development, participating in sales discussions, and contributing to new business opportunities
Mentoring and developing team members while guiding project delivery and solution implementation
Contributing to internal innovation efforts and helping expand the firm’s tax technology capabilities
Technical Skills and Qualifications
Bachelor’s degree in Accounting, Finance, Tax, or a related technical field (e.g., Computer Science, Data Analytics, MIS, Computer Engineering)
5 years of experience in tax technology consulting, tax operations, or a technical role within public accounting or industry
Experience working with tax technology or tax operations across multiple tax types, with a strong preference for experience in Indirect Tax (Sales & Use Tax, VAT, GST, or E-Invoicing)
Professional credential required (CPA, JD, PMP, Six Sigma Green Belt or higher, CISA, CMI, or similar credential)
Strong SQL skills for querying and analyzing large transactional datasets
Experience with Python or similar languages for scripting, analytics, or ETL processes
Working knowledge of ERP data structures across financial, procurement, and invoicing modules (e.g., SAP or Oracle)
Experience with low-code automation tools, including Microsoft Power Platform (Power Automate, Power Apps, Power BI)
Hands-on experience with automation tools such as Power Automate, UiPath, or similar platforms
Experience with ETL tools such as Alteryx and Power Query; familiarity with KNIME or Domo is a plus
Experience designing dashboards and data models using Power BI or Tableau
Exposure to AI, machine learning concepts, or Intelligent Document Processing (IDP) applied to business processes or tax workflows
Familiarity with Microsoft Fabric, SharePoint integrations, or modern data platform architectures is a plus
Demonstrated ability to manage engagements and deliver solutions from concept through deployment
Strong communication and consulting skills, with the ability to present technical solutions to tax leaders and executive stakeholders
Ability to travel as needed
The base salary range for this position is between $172,500 and $215,625. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
#LI-RS1 #Hybrid
Benefits We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HRHelp@us.gt.com. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For Massachusetts Applicants only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.
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