Digital Product Manager 3
Motion Recruitment, Chandler, AZ, United States
Digital Product Manager – Chandler, AZ (Hybrid) – 24‑month contract
Lead and manage digital product initiatives for current and future CRM platforms supporting business banking and merchant services. This role requires collaboration with cross‑functional stakeholders, driving product roadmaps, and delivering Salesforce‑based capabilities.
Required Skills & Experience
4+ years of Digital Product Management experience or equivalent through work, consulting, training, military, or education.
5–6 years of relevant experience in digital product management, CRM platforms, or related roles.
Experience in business banking and/or merchant services (strongly preferred).
Demonstrated experience leading Agile/Scrum teams.
Proven ability to engage, influence, and collaborate with LOB partners and cross‑functional stakeholders.
Strong relationship‑building and consultative skills.
Ability to prioritize effectively across competing business needs.
Desired Skills & Experience
Salesforce platform experience (highly desirable).
Prior banker, merchant‑facing, or merchant customer management experience.
Experience building or enhancing CRM platforms used by multiple teams or business units.
Background working in financial services environments.
What You Will Be Doing
Consult on or participate in moderately complex initiatives and deliverables within Digital Product Management.
Review and analyze complex Digital Product Management challenges requiring in‑depth evaluation of variable factors.
Contribute to the resolution of complex issues and consult with others to meet deliverables while leveraging a solid understanding of function, policies, procedures, and compliance requirements.
Collaborate with client personnel in Digital Product Management.
Serve as the Product Manager for a CRM‑based relationship platform supporting merchant services and business banking.
Lead a Scrum team responsible for developing, enhancing, and maintaining Salesforce‑based capabilities.
Partner closely with Lines of Business (LOB) to gather requirements, prioritize features, and identify and manage defects.
Drive product roadmaps that support net‑new service customers while maintaining shared capabilities used across teams.
Work across the broader CRM organization to ensure alignment, reuse of capabilities, and avoidance of duplication.
Act as a consultative partner to business stakeholders, helping them understand capabilities, options, and recommended paths forward.
Facilitate feedback loops with bankers and merchant‑facing teams to ensure solutions meet real‑world needs.
Balance strategic product vision with hands‑on execution to drive measurable results.
#J-18808-Ljbffr
Lead and manage digital product initiatives for current and future CRM platforms supporting business banking and merchant services. This role requires collaboration with cross‑functional stakeholders, driving product roadmaps, and delivering Salesforce‑based capabilities.
Required Skills & Experience
4+ years of Digital Product Management experience or equivalent through work, consulting, training, military, or education.
5–6 years of relevant experience in digital product management, CRM platforms, or related roles.
Experience in business banking and/or merchant services (strongly preferred).
Demonstrated experience leading Agile/Scrum teams.
Proven ability to engage, influence, and collaborate with LOB partners and cross‑functional stakeholders.
Strong relationship‑building and consultative skills.
Ability to prioritize effectively across competing business needs.
Desired Skills & Experience
Salesforce platform experience (highly desirable).
Prior banker, merchant‑facing, or merchant customer management experience.
Experience building or enhancing CRM platforms used by multiple teams or business units.
Background working in financial services environments.
What You Will Be Doing
Consult on or participate in moderately complex initiatives and deliverables within Digital Product Management.
Review and analyze complex Digital Product Management challenges requiring in‑depth evaluation of variable factors.
Contribute to the resolution of complex issues and consult with others to meet deliverables while leveraging a solid understanding of function, policies, procedures, and compliance requirements.
Collaborate with client personnel in Digital Product Management.
Serve as the Product Manager for a CRM‑based relationship platform supporting merchant services and business banking.
Lead a Scrum team responsible for developing, enhancing, and maintaining Salesforce‑based capabilities.
Partner closely with Lines of Business (LOB) to gather requirements, prioritize features, and identify and manage defects.
Drive product roadmaps that support net‑new service customers while maintaining shared capabilities used across teams.
Work across the broader CRM organization to ensure alignment, reuse of capabilities, and avoidance of duplication.
Act as a consultative partner to business stakeholders, helping them understand capabilities, options, and recommended paths forward.
Facilitate feedback loops with bankers and merchant‑facing teams to ensure solutions meet real‑world needs.
Balance strategic product vision with hands‑on execution to drive measurable results.
#J-18808-Ljbffr