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Senior Sales Executive

IT Voice, Nashville, TN, United States


IT Voice is a trusted leader in IT solutions, offering a full suite of services, including network management, system administration, and technical support. Guided by our core values—focus on others, own it, work smart, and do the right thing— we are committed to delivering exceptional service. Our team takes pride in prioritizing clients’ needs, taking ownership of every challenge, and operating with integrity and efficiency. At IT Voice, we strive for excellence in everything we do, ensuring our clients receive top-tier support and satisfaction.

Job Description We are seeking a Senior Sales Executive with 10+ years of experience in VoIP, Unified Communications, and Managed IT Services to manage and grow an established portfolio of accounts while driving new business development. This is a strategic, revenue-generating role for a seasoned professional who excels at building long-term client relationships, identifying expansion opportunities, and closing complex technology solutions. The ideal candidate is equally strong in account management and hunting for new opportunities.

Responsibilities Account Management & Growth

Manage and nurture an existing base of SMB and mid-market client accounts

Conduct regular business reviews to identify upsell and cross-sell opportunities

Drive contract renewals, pricing negotiations, and service expansions

Act as the primary point of contact for strategic accounts

Partner with service delivery teams to ensure client satisfaction and retention

New Business Development

Prospect and develop new opportunities within assigned territory or vertical

Generate leads through networking, referrals, events, and outbound efforts

Conduct consultative discovery meetings to assess client technology needs

Design and present tailored VoIP and Managed Services solutions

Own the full sales cycle from prospecting to close

Qualifications

Location: Must reside in or be able to commute to the Nashville, TN area.

10+ years of B2B sales experience in VoIP, UCaaS, CCaaS, and Managed IT Services

Proven track record of managing and growing an existing book of business

Demonstrated success in acquiring new logo accounts

Experience selling complex, recurring-revenue technology solutions

Strong understanding of SIP, cloud communications, network infrastructure, and MSP offerings

Consistent history of exceeding revenue quotas

Strong CRM discipline and accurate forecasting experience

Preferred Qualifications

Experience selling bundled telecom and managed IT solutions

Existing regional network of decision-makers (C-level, IT Directors, Operations)

Familiarity with cybersecurity, cloud infrastructure, and Microsoft environments

Core Competencies

Relationship-driven and consultative approach

Strong negotiation and closing skills

Strategic thinking and account planning

Executive-level communication skills

Self-motivated with strong accountability

Compensation

Competitive base salary commensurate with experience

Vehicle allowance

401(k)

Company Cell Phone

Business Expense Reimbursements

Health, Dental, and Vision insurance

Life insurance

Paid time off

Hybrid work opportunities

Work Schedule Monday to Friday, full-time

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