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National Account Manager

Griffith Foods, Chicago, IL, United States


Griffith Foods is a family business founded in 1919 and headquartered in Alsip, Illinois, USA, and the company’s product capabilities range from seasonings and marinades to coating systems and sauces that are better for people and the planet.

National Account Manager Location: Remote (South Central/Southwest US)

Compensation: $120,000 – $160,000 per year plus bonus.

Custom Culinary®, a subsidiary of Griffith Foods, is hiring a National Account Manager (NAM) who is a senior strategic sales leader responsible for driving profitable growth across major national customers in Fast Casual, Polished Casual, QSR, Convenience, and Family Dining.

Responsibilities

Leads full P&L ownership for major national and regional chains, driving sales, profitability, and branded growth through strategic portfolio expansion, disciplined financial governance, and high‑stakes commercial negotiations.

Develops and executes long‑term strategic account plans, leveraging deep market, consumer, and operational insights while serving as the senior enterprise liaison across Marketing, Culinary, R&D, Supply Chain, and Operations.

Cultivates and sustains senior‑level customer relationships, acting as a trusted advisor who aligns industry trends, innovation, and sustainability priorities with customer objectives to create long‑term value.

Mastery of the complex foodservice distribution and broker ecosystem, ensuring alignment, execution, and resolution of distribution challenges while collaborating closely with field sales and agency partners.

Internally drives cross‑functional influence, organizational alignment, and disciplined execution across CRM, forecasting, pipeline management, pricing, budgeting, and all administrative processes.

Qualifications

Senior national account leadership experience with deep customer connectivity, strategic influence and ability to drive profitable, multi‑year growth with major chain operators.

Expertise navigating the complex foodservice ecosystem, from distribution and broker networks to cross‑functional collaboration with culinary, R&D, supply chain, marketing, and operations teams.

Highly strategic, financially disciplined mindset with ability to own full P&L performance, lead complex negotiations, and translate customer and market insights into scalable, branded solutions that deliver long‑term value.

Bachelor’s degree.

10+ years of progressive sales experience within the food service manufacturing industry.

5+ years of direct national account and regional chain account responsibility with demonstrated customer connectivity.

Experience driving complex products through challenging distribution environments, requiring deep industry knowledge and executional expertise.

Extensive experience working with broker networks to achieve national and regional objectives.

Ability to travel 75% of the time, including overnight business trips.

Current unrestricted authorization to work in the United States; work visa sponsorship is not available.

Benefits Medical, Rx, Dental, Vision, Flexible Spending & Health Savings Accounts, Employee Assistance Program, Health Advocacy, Financial Planning, Parental Leave, Care.com, Adoption & Surrogacy Assistance, Education Assistance/Tuition Reimbursement, Safety Reimbursement, Lifestyle Spending Account, Group Life & AD&D, Voluntary Life Insurance, Short Term & Long Term Disability, 401(k) Plan with Company Match, PTO, Holidays & Leaves, Accident Insurance, Critical Illness Insurance, Hospital Indemnity, Home & Auto Insurance, Pet Insurance, Identity Theft Protection, Long Term Care & Legal Assistance, and potential discretionary bonus.

Physical Requirements Requires frequent sitting, standing, walking, and performing duties in office and kitchen environments; travel includes exposure to mechanical parts, electrical shock risks, wet conditions, high places, outside weather, vibration, loud noise, dust, and odor.

Equal Employment Opportunity Griffith Foods believes that all persons are entitled to equal employment opportunity. Griffith Foods does not discriminate against qualified employees or applicants because of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding or related medical condition, national origin, ancestry, citizenship, age, disability, genetic information, HIV status, order of protection status, marital status, military or veteran status, or any other status protected by federal, state, or local law. Equal opportunity will be extended to all persons in all aspects of the employer‑employee relationship.

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