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Commercial Parts Pro Store 9019

Advance Auto Parts, Herndon, VA, United States


Professional level sales position supporting advanced functions on the commercial side of the business, responsible for profitable growth via customer retention and growth. Partners with GM to manage Team Members and utilizes expert knowledge of automotive systems and parts to source from multiple channels and direct drivers for timely delivery. Full‑time.

Primary Responsibilities

Maintain commercial customer relationships

Provide GAS2 selling experience to commercial customers

Achieve personal/store sales goals and service objectives

Provide day‑to‑day supervisory support for team members

Collaborate with GM on coaching and developmental needs for team members

Dispatch drivers ensuring delivery standards are achieved

Maintain commercial stocking programs

Build and maintain a network of second‑source suppliers

Secondary Responsibilities

Maintain core bank and commercial returns

Maintain commercial credit accounts

Partner with GM to ensure proper driver coverage

Success Factors

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and parts lookup systems

ASE P2 certified or ASE‑ready equivalent

Advanced solution, project and product quality recommendation ability

Advanced selling skills for commercial customers

Ability to source from numerous places including special order, FDO, second source, etc.

Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence

Understand and execute instructions furnished in written, oral, or diagram form

Successfully complete the Parts Knowledge Assessment

Use basic math accurately (add, subtract, multiply, divide in all units and with whole numbers, fractions, decimals)

Use Microsoft Office effectively (Word, Excel required)

Strong organizational skills

Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)

Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Commercial Parts Pro Up for Success

Minimum 3 years of automotive parts experience preferred

Proven sales ability with past experience in fulfillment of customer transactions

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education High school diploma or general education degree (GED).

Certificates, Licenses, Registrations ASE Certification Preferred, but not required.

Physical Demands Predominantly walking or standing; able to talk, hear, and use hands; reach, lift, and move up to 50 lb frequently and up to 100 lb occasionally. Specific vision abilities include close, distance, color, depth perception and ability to adjust focus.

Work Environment Usually working inside, occasionally outside and exposed to weather; exposure to moving mechanical parts, high places, chemicals, electrical shock, explosives, vibration. Moderate noise level.

Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales and Business Development – Motor Vehicle Manufacturing and Retail

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