Salesforce Administrator
Vernovis, Cincinnati, OH, United States
Job Title: Salesforce System Administrator. Location: Cincinnati, OH (Onsite).
Who We Are Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.
We are looking for a Salesforce System Administrator who will be responsible for the day-to-day administration and operational support of our clients’ Salesforce platform. This role will support a live production Salesforce environment that is actively expanding, and will focus on executing approved configuration changes, maintaining platform stability, and supporting users across Sales, Marketing, Operations, and Revenue functions. This individual will work within established governance and design standards, and will partner closely with IT Product Owners, IT Business Analysts, Business Process Managers, and Salesforce implementation partners to ensure the platform remains secure, scalable, and supportable as it evolves.
What You’ll Do
Serve as the primary day-to-day administrator for a live and expanding Salesforce environment, providing advanced (Tier 3) support for configuration and system‑related issues
Administer user access, including user setup, updates, deactivation, roles, profiles, and permission sets, in alignment with security and governance standards
Support onboarding and offboarding processes, including reassignment of record ownership for users who leave the organization
Configure and maintain Salesforce metadata, including custom fields, objects, record types, page layouts, and list views, to support approved and evolving business processes
Configure and support declarative automation, including Salesforce Flows, validation rules, and assignment logic, following established design standards
Develop and maintain operational reports, dashboards, and custom report types to support business users and leadership visibility
Execute configuration changes based on approved designs and requirements provided by Product Owners and business partners
Participate in Salesforce release cycles by reviewing upcoming changes, assessing potential impacts, and supporting testing and validation activities
Partner with Salesforce implementation vendors and internal IT teams to resolve configuration defects and support enhancements
Document configuration changes and support activities in accordance with IT change‑control and governance processes
Perform other duties as needed
What You’ll Have
3–5 years of experience as a Salesforce Administrator in a production environment
Experience supporting a live Salesforce org, including post‑go‑live support
Working knowledge of Salesforce CRM concepts across Sales, Marketing, Customer Service, and Operations
Experience participating in Salesforce release cycles and change management
Familiarity with IT service and support processes
Salesforce Administrator training (Trailhead or equivalent)
Sales Cloud Certification – Preferred
Salesforce Flow (Visual Flow) fundamentals training
Service Cloud Consultant Certification – Preferred
Salesforce reporting and dashboard training
Salesforce Administrator Certification (ADM 201) – Preferred
Ability to work flexible hours; expected to work nights and weekends as needed
Ability to work overtime, weekends, and/or holidays
Must be available for 24‑hour emergency calls
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre‑employment testing
The Vernovis Difference Vernovis offers Health, Dental, Vision, Voluntary Short & Long‑Term Disability, Voluntary Life Insurance, and 401K.
Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
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Who We Are Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.
We are looking for a Salesforce System Administrator who will be responsible for the day-to-day administration and operational support of our clients’ Salesforce platform. This role will support a live production Salesforce environment that is actively expanding, and will focus on executing approved configuration changes, maintaining platform stability, and supporting users across Sales, Marketing, Operations, and Revenue functions. This individual will work within established governance and design standards, and will partner closely with IT Product Owners, IT Business Analysts, Business Process Managers, and Salesforce implementation partners to ensure the platform remains secure, scalable, and supportable as it evolves.
What You’ll Do
Serve as the primary day-to-day administrator for a live and expanding Salesforce environment, providing advanced (Tier 3) support for configuration and system‑related issues
Administer user access, including user setup, updates, deactivation, roles, profiles, and permission sets, in alignment with security and governance standards
Support onboarding and offboarding processes, including reassignment of record ownership for users who leave the organization
Configure and maintain Salesforce metadata, including custom fields, objects, record types, page layouts, and list views, to support approved and evolving business processes
Configure and support declarative automation, including Salesforce Flows, validation rules, and assignment logic, following established design standards
Develop and maintain operational reports, dashboards, and custom report types to support business users and leadership visibility
Execute configuration changes based on approved designs and requirements provided by Product Owners and business partners
Participate in Salesforce release cycles by reviewing upcoming changes, assessing potential impacts, and supporting testing and validation activities
Partner with Salesforce implementation vendors and internal IT teams to resolve configuration defects and support enhancements
Document configuration changes and support activities in accordance with IT change‑control and governance processes
Perform other duties as needed
What You’ll Have
3–5 years of experience as a Salesforce Administrator in a production environment
Experience supporting a live Salesforce org, including post‑go‑live support
Working knowledge of Salesforce CRM concepts across Sales, Marketing, Customer Service, and Operations
Experience participating in Salesforce release cycles and change management
Familiarity with IT service and support processes
Salesforce Administrator training (Trailhead or equivalent)
Sales Cloud Certification – Preferred
Salesforce Flow (Visual Flow) fundamentals training
Service Cloud Consultant Certification – Preferred
Salesforce reporting and dashboard training
Salesforce Administrator Certification (ADM 201) – Preferred
Ability to work flexible hours; expected to work nights and weekends as needed
Ability to work overtime, weekends, and/or holidays
Must be available for 24‑hour emergency calls
Legally eligible to work in the United States
Valid driver’s license (if applicable)
Must successfully complete pre‑employment testing
The Vernovis Difference Vernovis offers Health, Dental, Vision, Voluntary Short & Long‑Term Disability, Voluntary Life Insurance, and 401K.
Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.
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