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Salesforce Administrator

Ashton Woods Homes, Alpharetta, GA, United States


Overview Ashton Woods is more than just a home builder. From the sale of our first home in 1989 to recently being named Builder of the Year by Builder Magazine, our focus has always been on blazing new trails and pushing the boundaries of what is possible in homebuilding. Ashton Woods, the #1 private home builder in the United States, markets its homes through its two award-winning brands, Ashton Woods and Starlight Homes. The Ashton Woods brand is known for designing thoughtfully curated, inspired homes for people who love design. The Starlight Homes brand builds homes specifically for first-time homebuyers, offering affordable homes with well-executed designs and quality finishes for buyers looking to make the dream of home ownership a reality. The company’s commitment to innovation and continually evolving to meet the needs of the market is a key reason we are one of the most celebrated homebuilders in the nation, winning hundreds of national and local industry awards in product and community design, architecture, merchandising, sales, marketing, and customer service. Our team members embrace shared values: Unwavering Integrity, Trail Blazing, Bold Action, Collective Compassion, and Unconditional Respect. Headquartered in Atlanta, Georgia, Ashton Woods sells new homes in Atlanta, Austin, Charleston, Dallas, Houston, Jacksonville, Myrtle Beach, Nashville, Orlando, Phoenix, Raleigh, San Antonio, and Tampa.

Position Overview Ashton Woods is looking for a

Salesforce Administrator

to support and maintain our Salesforce Sales Cloud environment across

Ashton Woods and Starlight Homes

divisions. This role sits within the Marketing Technology team and works closely with Sales, Finance, IT, and other internal partners to help ensure Salesforce is running smoothly, supporting day‑to‑day business needs, and evolving alongside the organization. This is a

hands‑on administrative role

ideal for someone who enjoys problem‑solving, supporting users, building automation, and growing their Salesforce skill set in a collaborative, cross‑functional environment.

Responsibilities

Salesforce Administration

Support day‑to‑day Salesforce administration, including users, profiles, permission sets, roles, and page layouts

Assist with configuring Lightning pages, record types, and validation rules

Help manage sandbox and production environments, including deployments

Automation & Process Support

Build and maintain Salesforce Flows and declarative automation to support business processes

Assist with approval processes, assignment rules, and workflow updates

Help improve efficiency and data consistency across teams

User Support & Enablement

Monitor and respond to Salesforce support requests from internal users

Troubleshoot issues and partner with other teams or vendors when needed

Help create and maintain user guides, documentation, and training materials

Support training sessions, office hours, and user onboarding

Data Management

Assist with data imports, exports, and updates using Salesforce Data Loader

Help maintain data quality through deduplication and basic governance practices

Support ongoing data hygiene efforts across the org

Reporting & Dashboards

Build and maintain standard Salesforce reports and dashboards

Assist with CRM Analytics (CRMA) dashboards and reporting needs

Partner with stakeholders to understand reporting requirements

Integrations & Tools

Support integrations between Salesforce and other platforms (e.g., form tools, call tracking tools, automation tools like Zapier)

Help troubleshoot integration issues in collaboration with IT and vendors

Qualifications What We’re Looking For

Required Qualifications

2–4 years of Salesforce administration experience, primarily in Sales Cloud

Salesforce Administrator certification (ADM‑201) or actively working toward it

Experience building Salesforce Flows and working with Lightning Experience

Familiarity with Salesforce Data Loader

Strong organizational skills and attention to detail

Clear communication skills and a customer‑service mindset

Nice to Have

Experience with CRM Analytics (CRMA) or dashboards

Exposure to Salesforce Data Cloud

Zapier or other integration tools

Tableau or advanced Excel skills

Experience supporting Salesforce users in a business environment

Why Join Ashton Woods

Work on a Salesforce org used by teams across a national organization

Gain exposure to cross‑functional business processes

Learn and grow within a Marketing Technology team

Build your Salesforce skill set while supporting real business impact

Typical Physical And Mental Demands

Must be able to read, write, and speak fluently in English. Spanish language skills are helpful. Employees in the position are required to be able to hear and have sufficient vision to utilize all office equipment.

Use of hands and fingers is required to utilize standard office equipment.

Ability to drive an automobile for required travel

Requires occasional lifting to 20 pounds.

Reasonable accommodation will be provided to enable individuals with disabilities to perform these functions if requested.

Working Conditions This position operates primarily in the field requires travel to and from various locations daily. Some work will be performed in a standard office environment requiring the use of standard office equipment. Standing and walking will be required both in the field and in the office environment. The environment is fast paced and subject to numerous schedule and priority changes and short notice activity. Transportation is required; Safety concerns include dangers while driving.

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