Assistant Director, Advising & Student Services
New York University, New York, NY, United States
Position Summary
The Assistant Director, Advising & Student Services is part of a team responsible for overseeing all aspects of academic advising and related student services operations for the BS Business and Technology Management, MS Management of Technology, MS Industrial Engineering, and PhD Human-Centered Technology Innovation and Design programs housed in the Department of Technology Management and Innovation. The role supervises and ensures timely and efficient academic advising & student services for the department’s 800+ students, and conceptualizes, develops, and implements extracurricular activities and special events to support student success. Responsibilities include hosting one‑on‑one appointments with students; overseeing administrative processes associated with student advisement (e.g., registration, course permissions, graduation audits, CPT/OPT); driving internal retention initiatives; and developing extracurricular academic and community‑building services programs.
Other duties include serving as the primary decision maker on all matters of academic advising, academic policy enforcement, and student services administration, overseeing a staff of professional advisors, collaborating closely with faculty, and serving as the intermediary between advisors/students and department leadership. The Assistant Director will determine proper escalation pathways on all issues related to academic advising, academic probation, student degree progression/success, and adherence to department/Tandon academic policy.
Qualifications
Required Education:
Bachelor's Degree in a related field
Preferred Education:
Master's Degree in Higher Education/Student Affairs
Required Experience:
5+ years experience in an academic institution with a proven track record in academic advising and administration or equivalent combination of education and experience, managing budgets, and directly supervising full‑time professional advising staff.
Preferred Experience:
5+ years academic advising and advising services administration experience; prior experience advising and supporting international students highly preferred.
Required Skills, Knowledge and Abilities:
Demonstrated teamwork, creativity, process evaluation and improvement; strong interpersonal, written and oral communication skills; ability to manage multiple projects; proficiency in MS Office (Word, Excel, PowerPoint) and basic PC programs; self‑management; professionalism in telephone and in‑person interactions; demonstrated multitasking, trouble‑shooting, attention to detail, and deadline adherence; willingness to travel between campuses, work weekends and evenings.
Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $80,000.00 to USD $100,000.00. NYU considers factors such as scope and responsibilities, candidate’s experience, education, key skills, and market considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, or other compensation.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at
nyu.edu/nyugreen .
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
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Other duties include serving as the primary decision maker on all matters of academic advising, academic policy enforcement, and student services administration, overseeing a staff of professional advisors, collaborating closely with faculty, and serving as the intermediary between advisors/students and department leadership. The Assistant Director will determine proper escalation pathways on all issues related to academic advising, academic probation, student degree progression/success, and adherence to department/Tandon academic policy.
Qualifications
Required Education:
Bachelor's Degree in a related field
Preferred Education:
Master's Degree in Higher Education/Student Affairs
Required Experience:
5+ years experience in an academic institution with a proven track record in academic advising and administration or equivalent combination of education and experience, managing budgets, and directly supervising full‑time professional advising staff.
Preferred Experience:
5+ years academic advising and advising services administration experience; prior experience advising and supporting international students highly preferred.
Required Skills, Knowledge and Abilities:
Demonstrated teamwork, creativity, process evaluation and improvement; strong interpersonal, written and oral communication skills; ability to manage multiple projects; proficiency in MS Office (Word, Excel, PowerPoint) and basic PC programs; self‑management; professionalism in telephone and in‑person interactions; demonstrated multitasking, trouble‑shooting, attention to detail, and deadline adherence; willingness to travel between campuses, work weekends and evenings.
Additional Information In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $80,000.00 to USD $100,000.00. NYU considers factors such as scope and responsibilities, candidate’s experience, education, key skills, and market considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, or other compensation.
NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at
nyu.edu/nyugreen .
NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.
#J-18808-Ljbffr