ETC Program Marketing Coordinator
Pascua Yaqui Tribe, Tucson, AZ, United States
Job Summary
The ETC Program Marketing Coordinator will perform professional level work in the Enhanced Tribal Identification Card (ETC) Program and ETC Consulting Services, including research, project coordination, assistance with card and marketing material design, and preparation of reports and presentations.
They will assist the Enrollment Director with administrative functions, create client presentations, train other tribes on program implementation, conduct studies and surveys, interpret data, and coordinate data input for tribal enrollment demographics.
The coordinator acts as a liaison with other departments, outside agencies, and tribes.
Principal Duties and Responsibilities
Supervise staff, prioritize and assign work, conduct performance evaluations, ensure staff training, and ensure employees follow policies and procedures, maintain a safe working environment, and make hiring and disciplinary recommendations.
Maintain and monitor program data, contracts, and agreements; gather, compile, and document information.
Assist the Enrollment Director in ensuring compliance of program administration and security protocols.
Provide analysis and recommendations to program management; identify potential ETC Consulting Service opportunities.
Conduct complex research; administer surveys to aid enrollment and recordkeeping of tribal members; research new and developing software for demographic data storage.
Coordinate and prepare finished copy art for ETC Consulting Service clients and all Enrollment ETC material design.
Provide management support, address inquiries and service issues from community members, directors, managers, and coworkers; determine resolution approaches and prepare correspondence.
Attend assigned meetings and special projects; monitor, analyze, and review long‑range development plans; act as part of the project or management team.
Draft agreements, documents, and correspondence in support of management and services; complete marketing publications, newsletters, and marketing strategies.
Assist program management with development and implementation of strategic plans, policies, and procedures.
Perform other duties of similar nature or level as requested by supervisor or director.
Required Knowledge, Skills, and Abilities
Business Administration principles.
Management policies, practices, and procedures.
Marketing principles.
General mathematical concepts.
Report preparation techniques.
English language, grammar, and punctuation.
Applicable federal, state, and local laws, rules, and regulations.
Memorandum of Agreement between the tribe and the Department of Homeland Security, Customs Border Protection, all internal policies and procedures, and service level agreements under the MOA for the ETC Program.
Yaqui culture, customs, resources and traditions or willingness to learn.
Skills and Abilities
Maintain records and prepare reports.
Manage and execute multiple tasks.
Facilitate strategic, long‑range planning activities.
Analyze, evaluate, and interpret planning principles and practices.
Prepare and present data and reports.
Develop and prepare business correspondence, records, reports, documents, and forms.
Provide customer service.
Apply and explain applicable laws, codes, regulations, policies, and/or procedures.
Prepare and proofread reports and documentation.
Operate office equipment, including computer and related software applications.
Good communication and interpersonal skills for interaction with co‑workers, supervisors, management, council members, and the public.
Education, Certifications, and Experience Required Bachelor's Degree in Business Administration or a related field and five (5) years of related governmental experience or business operations experience.
Preferred Qualifications
Tri‑lingual: English/Spanish/Haiki.
Special Requirements
Must be an enrolled member of the Pascua Yaqui Tribe.
Bi‑lingual English/Spanish required.
Above‑average Microsoft Office skills.
Must possess and maintain a valid Arizona Driver's License.
Must be able to work non‑traditional hours, nights, and weekends.
Must have a current Homeland Security Background Clearance or be able to obtain one within ninety (90) days of hire; failure to maintain clearance results in termination.
Benefits The Pascua Yaqui Tribe provides 22 days of paid time off, increasing with years of service, and 15 paid holidays per year. The tribe offers a comprehensive healthcare benefit package, an onsite wellness center, a 401(k) plan with generous employer match (immediate vesting) and profit‑sharing after one year, and pre‑tax/after‑tax contributions to the Arizona Public Safety Personnel Retirement System for sworn police and fire employees.
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They will assist the Enrollment Director with administrative functions, create client presentations, train other tribes on program implementation, conduct studies and surveys, interpret data, and coordinate data input for tribal enrollment demographics.
The coordinator acts as a liaison with other departments, outside agencies, and tribes.
Principal Duties and Responsibilities
Supervise staff, prioritize and assign work, conduct performance evaluations, ensure staff training, and ensure employees follow policies and procedures, maintain a safe working environment, and make hiring and disciplinary recommendations.
Maintain and monitor program data, contracts, and agreements; gather, compile, and document information.
Assist the Enrollment Director in ensuring compliance of program administration and security protocols.
Provide analysis and recommendations to program management; identify potential ETC Consulting Service opportunities.
Conduct complex research; administer surveys to aid enrollment and recordkeeping of tribal members; research new and developing software for demographic data storage.
Coordinate and prepare finished copy art for ETC Consulting Service clients and all Enrollment ETC material design.
Provide management support, address inquiries and service issues from community members, directors, managers, and coworkers; determine resolution approaches and prepare correspondence.
Attend assigned meetings and special projects; monitor, analyze, and review long‑range development plans; act as part of the project or management team.
Draft agreements, documents, and correspondence in support of management and services; complete marketing publications, newsletters, and marketing strategies.
Assist program management with development and implementation of strategic plans, policies, and procedures.
Perform other duties of similar nature or level as requested by supervisor or director.
Required Knowledge, Skills, and Abilities
Business Administration principles.
Management policies, practices, and procedures.
Marketing principles.
General mathematical concepts.
Report preparation techniques.
English language, grammar, and punctuation.
Applicable federal, state, and local laws, rules, and regulations.
Memorandum of Agreement between the tribe and the Department of Homeland Security, Customs Border Protection, all internal policies and procedures, and service level agreements under the MOA for the ETC Program.
Yaqui culture, customs, resources and traditions or willingness to learn.
Skills and Abilities
Maintain records and prepare reports.
Manage and execute multiple tasks.
Facilitate strategic, long‑range planning activities.
Analyze, evaluate, and interpret planning principles and practices.
Prepare and present data and reports.
Develop and prepare business correspondence, records, reports, documents, and forms.
Provide customer service.
Apply and explain applicable laws, codes, regulations, policies, and/or procedures.
Prepare and proofread reports and documentation.
Operate office equipment, including computer and related software applications.
Good communication and interpersonal skills for interaction with co‑workers, supervisors, management, council members, and the public.
Education, Certifications, and Experience Required Bachelor's Degree in Business Administration or a related field and five (5) years of related governmental experience or business operations experience.
Preferred Qualifications
Tri‑lingual: English/Spanish/Haiki.
Special Requirements
Must be an enrolled member of the Pascua Yaqui Tribe.
Bi‑lingual English/Spanish required.
Above‑average Microsoft Office skills.
Must possess and maintain a valid Arizona Driver's License.
Must be able to work non‑traditional hours, nights, and weekends.
Must have a current Homeland Security Background Clearance or be able to obtain one within ninety (90) days of hire; failure to maintain clearance results in termination.
Benefits The Pascua Yaqui Tribe provides 22 days of paid time off, increasing with years of service, and 15 paid holidays per year. The tribe offers a comprehensive healthcare benefit package, an onsite wellness center, a 401(k) plan with generous employer match (immediate vesting) and profit‑sharing after one year, and pre‑tax/after‑tax contributions to the Arizona Public Safety Personnel Retirement System for sworn police and fire employees.
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