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Community Association Manager

Habitat, Chicago, IL, United States


The

Community Association Manager

is accountable for all property operations. The purpose of the Community Manager is to effectively manage and coordinate team members, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager and Director of Property Operations. These objectives will include maximizing property values and maintenance of the property’s mechanical systems. In addition, the Community Manager will train the Assistant Community Manager to assume all duties in the event of the Community Manager’s absence.

Duties and Responsibilities:

Conduct all business in accordance with The Habitat Company’s policies and procedures, fair housing, Americans with Disabilities Act and all other laws pertaining to residential units as well as all employment laws

In conjunction with the Property Supervisor, the Manager will assist in formulation of budgets for each upcoming calendar year and is responsible for staying within the established budget guidelines throughout the year

Ensure that all assessments and other income are collected when due, and posted in a timely manner; in addition to ensuring that all bank deposits are made immediately and deposits are reported to the Corporate Office on a daily basis

Enforce collection policies and procedures as established by the Board of Directors

Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance; responsible for approving and submitting all invoices to Corporate Office for payment

Administrative/Office

Maintains the community association’s records

Responsible for office opening on schedule in accordance to agreed upon hours as set forth by the Board of Directors

Attends scheduled corporate management meeting or board meetings as required

Maintains records on all aspects of management activity on a daily, weekly and monthly basis, submits required reports to Corporate Office and Board on a weekly and monthly basis

Prepare materials for organizing and participating in meetings of the community association, the board, and any committees

Provide guidance and advice to the board and to the community association on policy issues

Manage the community association’s employees and contractors

Ensures that owner files are complete and that the completion of leases is being executed properly

Purchases office supplies within established budgeted guidelines

Payroll and invoice processing

Resident Relations

Maintain positive customer service attitude

Initiate and implement policies/procedures to maintain owner’s/resident’s communication, i.e. complaints, service requests

Safety

Reports all liability and property incidents to the Corporate Office immediately; ensures that all worker’s compensation claims are reported and proper paperwork is completed

Prepares and maintains all emergency procedures and plans

General

Performs any additional duties or tasks as assigned by the Property Supervisor

Dispute resolution/rules enforcement

Personnel

Hires, terminates, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned property; this includes new employee indoctrination, annual performance reviews, review and approval of timesheets, instructing and advising on-site staff of employee procedures and guidelines

Conducts on-going training with office staff, i.e. paperwork, workplace safety, and any other type of training that may be needed on a daily basis

Maintains accurate payroll records as required by the Company

Qualifications:

Bachelor’s Degree in Business Administration or related field OR two (2) year experience in on-site community management is preferred

Must have background in supervision and successful track record of accomplishment

Must have both physical and fiscal building knowledge.

Must have active CAM license in Illinois

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