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Director of Operations - Finance

Pattern®, Lehi, UT, United States


Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected]. Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. We need a Director of Finance Operations to join our team to assist with financial strategy on our operations team. If you’re looking for an exciting opportunity to join a dynamic, fast-paced team and make key contributions to Pattern’s success, this role could be a great fit. This is a full-time position and will be based in Lehi, Utah at Pattern’s global headquarters.

Responsibilities

Work as the finance partner to Global Operations Leadership by advising on strategy, support achievement of short term operational goals, and modeling of new business plans

Key Leadership role in the Fulfillment Business (Marketplace Prep, Middle Mile, D2C)

Own key operations metric's, and re-imagine new metrics, with direct links to financial performance

Own FP&A responsibilities across operations group (Inventory, Personnel, Shipping, Capex). Share financials insights and trends, through short term analyses to drive efficiency and behavior changes

Work closely with Finance and Operations on multi-year projections, financial reporting, and budgeting

Report on operations performance to finance leadership and other C-suite Executives

Qualifications

Bachelor’s Degree in Finance/Supply Chain

At least 10 years’ experience in supply chain, operations, and finance

Sophisticated knowledge of FP&A

Proven track record of business partnering

Specific FMCG and 3P experience preferred

What does high performance look like?

Excellent relationship management skills

Give 100% to all tasks and projects you are given

Successfully balance and manage varying priorities and pressures

Take full ownership of your projects and follow through to completion

Company culture

Game Changers - A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

Data Fanatics - A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

Partner Obsessed - An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

Team of Doers - Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

Team

You will work closely with operations and finance leadership as well as other full-time finance and operations team members at all levels. This team is data driven and results oriented. You will manage a team of three people and collaborate regularly with the team to implement actionable solutions. Ideas and input are encouraged from all members.

Hiring process

Initial phone interview with Pattern’s talent acquisition team

Video interview with a hiring manager

Topgrading

Case Study Work/Presentation

Interview with a panel of department leaders

Professional reference checks

Onsite Lunch with Department Leaders

Executive review

Offer

Benefits

Unlimited PTO

Paid Holidays

Onsite Fitness Center

Company Paid Life Insurance

Casual Dress Code

Competitive Pay

Health, Vision, and Dental Insurance

401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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