Remote Call Center Representative $18/HR
TEKsystems, Doral, FL, United States
IMMEDIATE REMOTE CALL CENTER REPRESENTATIVE OPENING: $18/HR
Opportunity to work for one of the largest warranty services / protection plan companies in the area.
Full time opportunity, long‑term position. Equipment provided.
Monday – Friday 9:00 AM – 6:00 PM Eastern Time.
Qualifications
2 years of call center experience
Excellent communication skills
Microsoft Excel skills
Responsibilities
Emphasis is on general customer service for warranty plans, claims, credits, sales, and product registration.
Formulate business decisions based on information provided during the call.
Accurately document information within multiple database systems.
Adhere to KPI(s), as defined by the leadership team, to ensure you are meeting departmental expectations and quality assurance.
Act as a back‑up to Outbound Contact Center Team, focusing on closing extended warranty sales with the assistance of progressive calling.
Perform other duties as assigned.
Job Type & Location This is a Contract to Hire position based out of Miami, FL.
Pay and Benefits The pay range for this position is $17.00 – $18.00 per hour.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on April 15, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Full time opportunity, long‑term position. Equipment provided.
Monday – Friday 9:00 AM – 6:00 PM Eastern Time.
Qualifications
2 years of call center experience
Excellent communication skills
Microsoft Excel skills
Responsibilities
Emphasis is on general customer service for warranty plans, claims, credits, sales, and product registration.
Formulate business decisions based on information provided during the call.
Accurately document information within multiple database systems.
Adhere to KPI(s), as defined by the leadership team, to ensure you are meeting departmental expectations and quality assurance.
Act as a back‑up to Outbound Contact Center Team, focusing on closing extended warranty sales with the assistance of progressive calling.
Perform other duties as assigned.
Job Type & Location This is a Contract to Hire position based out of Miami, FL.
Pay and Benefits The pay range for this position is $17.00 – $18.00 per hour.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, vacation, or sick leave)
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on April 15, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr